TELUS Health

TELUS Health

U.S. Pension Payroll Paymaster and Compliance Director

Westwood, Massachusetts, USA · Director

Sponsorship not specified$120k-$135kDetected 8 days ago
C++ComplianceProcess ImprovementRecruitingResearchCommunicationInternal Audit

About the role

  • TELUS Health is empowering every person to live their healthiest life.
  • As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
  • We serve a wide range of clients, including corporations, businesses, government organizations, and multi-employer entities.

Responsibilities

  • Manage payroll calendars, cutoffs, and service-level agreements (SLAs) across all assigned clients
  • Support client audits, reporting requests, and operational reviews
  • Partner effectively with client stakeholders, actuaries, and internal administration teams
  • Support internal and external audits, including control testing and comprehensive documentation
  • Perform detailed reconciliations between participant data, payroll outputs, and trust/custodial accounts
  • Manage complex transactions, including QDROs, beneficiary payments, and death processing
  • Document and enhance standard operating procedures (SOPs) and controls
  • We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
  • You will serve as a trusted partner to plan sponsors while maintaining rigorous internal controls and audit readiness in a fiduciary-sensitive environment.

Requirements

  • Demonstrated experience with 1099-R reporting, tax withholding, and audit support
  • Administer Required Minimum Distributions (RMDs) and other regulatory-driven payments

Nice to have

  • Experience supporting SOC 1 audits and control environments
  • Professional certifications such as CPP (Certified Payroll Professional), CEBS, or equivalent
  • Exceptional client-facing communication and relationship management skills
  • Meticulous attention to detail and commitment to accuracy in a multi-plan environment
  • Advanced reconciliation and analytical capabilities
  • Process-oriented mindset with a focus on scalability, controls, and continuous improvement
  • Core Competencies
  • Experience in a TPA or multi-client environment (strongly preferred)

Compensation

  • $120,000 - $135,000 USD Annual
  • Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience.
  • We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations.
  • We're open to discussing competitive compensation packages tailored to your experience level and expertise.
  • ⦁ Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Support Form 5500 preparation and annual pension audit processes

Benefits

  • We are seeking an experienced Pension Paymaster to join our Third-party Administrator (TPA) team.
  • In this role, you will manage end-to-end pension payroll administration across multiple client defined benefit (DB) plans, ensuring accurate, timely, and fully compliant benefit disbursements.
  • Administer and process pension payroll for multiple DB plans with varying provisions and payment schedules
  • Execute recurring and non-recurring payments, including monthly annuities, lump sums, death benefits, and retroactive adjustments
  • Validate benefit calculations and payment outputs in accordance with plan documents and client-specific requirements
  • Serve as a primary contact for plan sponsors on pension payroll matters
  • TELUS Health is an

Company info

  • A bit about us
  • By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Equal opportunity

  • Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity.

Visa & Work Authorization

  • It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status
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This listing is sourced directly from TELUS Health's careers page and normalized into a canonical job model.