Red Ventures
Vice President, Client Growth and Transformation
Charlotte, NC; New York, NY · Exec
Sponsorship not specifiedDetected 2 days ago
PythonSQLData VisualizationLLMsRAGAgentic AIBusiness DevelopmentLeadershipCommunicationPublic Speaking
About the role
- This is the senior operational leader for the partnership responsible for client relationship health, AI-powered delivery, team performance, and commercial outcomes.
- This role requires a hybrid schedule and will be based in our South Charlotte, NC or New York, NY office (Tuesday through Thursday) and optional remote days on Mondays and Fridays each week.
- Curious how Growth and Transformation fits into Red Ventures?
Responsibilities
- Understand evolving client objectives and translate them into tailored strategies and agentic system designs that drive customer acquisition and retention.
- Lead strategic reviews, executive reporting, and client-facing communications that tie performance and data insights to business outcomes.
- Collaborate with internal leaders and executives on contract structure, pricing, and long-term partnership planning.
- Agentic Growth Operating System Strategy & Build Direction
- Lead the development of agentic strategies and workflow designs that enhance customer acquisition, retention, and lifetime value for the client.
- Partner with cross-functional team leads to ensure strategic plans are technically executable and built to scale.
- Maintain hands-on fluency in agentic architectures sufficient to make design tradeoffs, challenge engineering decisions, and ensure alignment between strategy and system output.
- Own overall program delivery for your client partnership - planning, execution, monitoring, and iteration across all active workstreams to drive business outcomes.
- Coordinate with cross-functional leads across Operations, Technology, Data and Compliance to manage r esources, timelines, and quality standards.
- Define and manage quantifiable KPIs tied to P&L outcomes across customer acquisition, retention, engagement, and revenue.
Requirements
- 10+ years of experience in consulting, digital operations, product, or strategic planning
- Demonstrated experience designing and deploying AI-powered or automated workflows in production, including systems that make decisions, integrate multiple data sources and APIs, and execute multi-step processes.
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