MUFG
• IT Operations and Service Delivery Manager, VP
New Jersey Office - 210 Hudson Street · Vp
Work authorization required$123k-$191kDetected 5 days ago
AWSData AnalysisData VisualizationProject ManagementJiraExcelCommunicationMicrosoft Office
About the role
- Will require knowledge and be able to function with technology applications supporting the portfolios which includes Service Now, CA7, Autosys, Dynatrace, Power Bi, Power Automate and operations monitoring systems.
Responsibilities
- Requires 10+ years of in-depth IT Operations and Production Support knowledge
- Experience in working with Application Management, Senior Executives and Line Managers in heavily matrixed environments with the ability to influence and drive change
- Ability to liaise with our business and application partners to drive Quarterly and Monthly Business Reviews to drive efficiencies and promote automation opportunities across teams
- Strong working knowledge of AWS concepts and the building of processes to support on-premises and cloud-based solutions
- Strong knowledge of Production Batch Scheduling, Transmission Services, Application Support
- " Visa sponsorship/support is based on business needs.
- We do not anticipate providing visa sponsorship/support for this position."
- We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
- This means investing in talent, technologies, and tools that empower you to own your career.
Requirements
- They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
- Inclusive of the tools to support these operations, preferably high degree of proficiency in JIRA
- Extensive knowledge of IT Operations with a focus on ITSM (Incident, Change and Problem Management).
- Will be driving Program and Project Management initiatives and requires the ability to provide management reporting, adhering to KPI's and the ability to define metrics.
- Has a working knowledge of batch job scheduling, both from an administration and tool engineering aspect, allowing for easier troubleshooting in event of product issues.
Skills
- Strong communication skills, people skills and analytical skills.
- Experience in Enterprise IT operations, monitoring practices and technologies for successful IT service delivery
- depending on job-related knowledge, skills, experience and location.
Compensation
- The typical base pay range for this role is as follows:
Benefits
- With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility.
- This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation.
Company info
- We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business.
- Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve.
Visa & Work Authorization
- " Visa sponsorship/support is based on business needs.
This listing is sourced directly from MUFG's careers page and normalized into a canonical job model.