7shifts

Account Executive, Expansion

Toronto, ON

Sponsorship not specified$72k-$108kDetected 22 days ago

SalesforceCRMSalesAccount ManagementOutbound SalesInventory ManagementRecruitingCustomer SuccessCollaborationMentoringAdaptability

About the role

Using a data-driven expansion playbook and intent-based outreach, you'll assess customer needs and guide their next steps.
We typically target the accomplished level when hiring externally.
Your specific placement within this range is based on your job-related skills, knowledge, and experience, as well as our internal equity assessment.

Use AI to work smarter: prioritize your book, prep for calls, personalize outreach at scale, and build those habits into how you run your day
Maintain strong data hygiene and execute targeted outreach using tools like Salesforce, Gong, and Slack
Partner cross-functionally with Onboarding, Service Delivery, and Product to ensure smooth activation and ongoing success
This momentum creates real opportunities to learn and grow.
Whether you're honing your craft or exploring new paths, you'll be supported and empowered to own your growth and impact a product shaping the future of the restaurant industry.
7shifts is a scheduling and payroll platform designed to help restaurant teams thrive.
As a Account Executive, Expansion for our SMB segment, you'll build relationships with high-potential customers and engage them at key moments in their journey.
Through proactive engagement and clear insights, you'll drive expansion while strengthening retention and long-term loyalty.
We're a Series C, VC-backed SaaS company, and we believe everyone should share in the success they help create.
When we build together, we grow together.

Experience in a high-volume, quota-carrying tech sales role with a strong track record of hitting or exceeding targets
Strong proficiency in using sales tools and data to prioritize opportunities, manage pipeline, including a CRM (e.g. Salesforce), and ideally a customer success platform (e.g. Gainsight, Vitally, ChurnZero)
Proficiency in utilizing AI tools to drive efficiency in day-to-day operations, including automating repeatable workflows and increasing productivity
Experience in or exposure to restaurant tech (e.g., POS, ATS, payroll, online ordering, reservations, inventory management)
Familiarity with restaurant operations, industry trends, and best practices
Proficiency in Spanish or French
Proven ability to uncover customer needs through deep discovery and drive value-based expansion within existing accounts
A bias for action and urgency, balanced with a thoughtful, strategic approach to managing your book of business
A solutions-oriented approach, with confidence in handling objections and addressing customer pain points
Adaptability and resilience in a fast-paced, evolving environment, with a willingness to learn and continuously improve

Our team is intentional around how and where we work, whether remotely, in person, or a mix of both.
Oh, and our '90 Day Shift' program lets Shift work from (almost) anywhere because who wouldn't want to trade their desk for a beach view once in a while?
The base compensation range for this position is CAD $72,000-$108,000 plus sales commission.

Capture customer insights and friction points, share them with Product to improve the journey, and source testimonial stories for Marketing
But support goes beyond day one.

The base compensation range for this position is CAD $72,000-$108,000 plus sales commission.
This range reflects the full growth path for the role, from building core skills to accomplished performance, through to role mastery.
We typically target the accomplished level when hiring externally.
At this level, individuals bring relevant experience in the role, demonstrate strong job-related skills, operate with confidence and consistency, and are able to deliver impact with limited ramp-up while still having meaningful opportunity to grow.
Compensation at 7shifts is performance and growth-driven.
As you develop your skills and expand your impact over time, your compensation grows with you.

Our mission is to simplify team management and improve performance for restaurants, with a long-term vision of creating a thriving restaurant industry through the power of connected & engaged teams.
From day one, you'll have access to benefits like health and dental, lifestyle spending accounts to a parental leave program built with flexibility in mind, to help you bring your best self to work.

We're proud to be recognized among the best workplaces in North America.
Guided by our mission and values, we move fast to solve meaningful problems and celebrate wins together.
Whether through in-office and remote events, team offsites like Sparks, or everyday moments of connection, we create space for shared growth, collaboration, and fun.
Reporting to the Senior Manager, Account Management, you'll act as a trusted advisor, identifying the next best action or product to help customers maximize ROI and unlock more value from 7shifts.

This listing is sourced directly from 7shifts's careers page and normalized into a canonical job model.