24 Hour Home Care - Corporate Division
Onboarding Coordinator
California
Sponsorship not specifiedDetected 11 hours ago
ComplianceCustomer SupportCommunicationProblem SolvingTime Management
About the role
- We are currently hiring hybrid positions across California.
- If you are comfortable commuting to our branch offices (Los Angeles, Concord, Fullerton, Riverside, Oxnard, Bakersfield, or Roseville) office 3x per week, we would love to set up some time to chat!
Responsibilities
- In the spirit of Own(ing) It With Courage, we encourage you to check out our Glassdoor Page to learn more about 24
- Support provider onboarding activities including documentation collection, provider matching, scheduling, and onboarding readiness
- Collaborate with Operations and Regional Center teams while maintaining tracking systems, reporting, and onboarding status updates
- Maintain compliance and documentation standards by verifying eligibility requirements, certifications, background checks, and accurate recordkeeping
Requirements
- You are a passionate and performance-driven t eam player, eager to take on a key role in our company's growth.
- 1-2+ years of customer service experience
- Manage provider and consumer onboarding pipelines, ensuring progress through onboarding, service initiation, and required milestones
- Ability to manage multiple priorities and maintain organized documentation
- Positive, service-oriented attitude with strong follow-through
- 24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.
- Qualified applicants with criminal history will be considered for employment in accordance with California Fair Chance Act and the Los Angeles County Fair Chance Ordinance for Employers, ensuring individuals with criminal history have fair and equitable access to opportunities for gainful employment in the unincorporated areas of LA County.
- Upon review, should criminal history have a direct, adverse, and negative relationship, 24 Hour Home Care will conduct an Individualized Assessment and provide a Preliminary Notice of Adverse Action
Nice to have
- Bachelor's degree preferred
- Experience supporting onboarding, intake coordination, or operational workflows preferred
Skills
- Problem solving and decision making
- Communication and relationship building
- Organization and follow-up management
- Confidentiality and sound judgment
- Time management and attention to detail
- 24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion.
- Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.
- By Email: info@dcba.lacounty.gov
- By Web: https://dcba.lacounty.gov/contact-us/
- By Phone: (800) 593-8222
- The expected California Pay Range for this position:
- $23 - $23.89 USD
Compensation
- The expected California Pay Range for this position:
Company info
- 24 Hour Home Care is a leading provider of home care and community-based services focused on helping individuals live safely and independently. As part of TEAM Services Group, a private equity-backed healthcare services organization, we combine a mission-driven culture with a commitment to innovation, growth, and operational excellence.
- Work with Purpose. Make a Real Impact.
- At 24 Hour Home Care, we believe everyone deserves to live safely and independently. Our team makes that possible for the communities we serve. From caregivers to corporate professionals, every person on our team plays a direct impact on people lives.
- Watch this short video to see the heart behind our work and the impact our teams create every day.
- 24 Hour Home Care is a leading provider of home care and community-based services focused on helping individuals live safely and independently.
- As part of TEAM Services Group, a private equity-backed healthcare services organization, we combine a mission-driven culture with a commitment to innovation, growth, and operational excellence.
- Work with Purpose.
- Make a Real Impact.
- At 24 Hour Home Care, we believe everyone deserves to live safely and independently.
- Our team makes that possible for the communities we serve.
- From caregivers to corporate professionals, every person on our team plays a direct impact on people lives.
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