Whalar
Senior Manager, Client Services
New York, NY · Senior
Sponsorship not specified$70k-$83kDetected 7 days ago
LeadershipCommunicationCollaborationProblem Solving
About the role
- Job Title: Senior Manager, Client Services Location: New York, NY Start Date: ASAP Whalar is the leading, most awarded, independent Creator and Social agency.
- We transform brands into cultural drivers by unlocking the full creative power of Creators.
- We go beyond the conventional social and influencer strategy.
Responsibilities
- Project manage, organize and direct the day-to-day operations of campaign delivery.
- Lead calls with creators and clients confidently and independently.
- Build and maintain strong relationships with top creators, talent managers, and client stakeholders, becoming a trusted partner throughout every stage of a campaign.
- Manage communications with clients for multiple campaigns and creators simultaneously.
- Lead or be an active participant on internal and external meetings, adding value with keen knowledge of the brand, roster of creators, strategy and campaign goals/ KPIs.
- Identify opportunities to elevate campaign performance by bringing forward creative ideas, emerging platform trends, and strategic recommendations that drive stronger results for clients.
- Manage, help to develop and mentor at least one Campaign Executive, supporting with career pathing and goal setting.
Requirements
- Have 4-5+ years' agency or brand experience, including team management
- The ability to multi-task and handle multiple campaigns + creator and client communications simultaneously
Compensation
- The salary range for this role is $70,000 - $82,500 and serves as a general guideline reflecting the potential compensation for the role.
Benefits
- Medical, Dental, Vision
- 25 days of PTO + Sick days + Winter break
- Monthly phone/internet reimbursement
- Professional development stipend
- New joiner's Home office allowance
- Up to 16 weeks of paid parental leave
- Company Paid Life & Disability Insurance
- Voluntary Life Insurance Policy
- Whalar Group provides flexible benefits and collaborative work environments and experiences so employees can work productively in a setting that best and uniquely suits their needs.
- With a comprehensive view over all aspects of collaboration, the team works with expert teams and specialist partners, both internally and externally, to bring a brand's creative vision to life.
Company info
- At Whalar Group, diversity, equity, and inclusion (DEI) isn't just a statement, it's our collective strength.
- Our people are our superpower.
- A diverse team and inclusive leadership have shaped Whalar Group since our inception in 2016, fueling a constant evolution of growth.
- We champion a culture of respect and empathy, fostering a sense of belonging that transcends demographics.
- We hire individuals of all backgrounds and empower them to thrive, challenge stereotypes, and actively break societal barriers.
- overseeing campaigns, budgets, and timing across assigned programs; acting as the central resource to bring in the right expertise at the right time; and facilitating retention and client satisfaction through excellent operational and servicing standards and quality creative output.
Equal opportunity
- Equal opportunity extends to all aspects of the employment relationship, including hiring, promotions, training, working conditions, compensation, and benefits.
This listing is sourced directly from Whalar's careers page and normalized into a canonical job model.