Athena Careers
Social Intelligence Manager
Philadelphia, PA
Sponsorship not specifiedDetected 4 days ago
Data AnalysisData VisualizationProject ManagementStrategic CommunicationsMarketing AnalyticsGoogle AnalyticsExcelResearchLeadershipCommunicationPublic SpeakingMicrosoft Office
About the role
- This role requires a balance of strategic thinking, hands-on analysis, project management, and confident client partnership.
- Additionally, this individual will contribute to integrated digital reporting for the client, including paid social, organic social, and website metrics.
- We're looking for someone who enjoys uncovering patterns within complex datasets, thrives in fast-moving environments, and can confidently communicate meaningful business insights to executive audiences.
Responsibilities
- We partner with organizations looking to transform their presence, reputation, and performance.
- About the role As the Social Intelligence Manager, you'll lead day-to-day social listening, alerting, and reporting workstreams for a Fortune 50 client, helping the team identify emerging issues, translate digital conversation into actionable insights, and support timely client decision-making.
- Build and maintain advanced Boolean queries across Sprinklr, Brandwatch, NetBase, Talkwalker, Meltwater, or similar social listening platforms.
- Develop executive-ready dashboards, reports, and presentations highlighting social, digital, and website performance for senior client leadership.
Nice to have
- Experience supporting Fortune 500 brands, communications agencies, public relations firms, marketing agencies, consulting organizations, or enterprise corporate communications teams preferred.
Skills
- Medical/Dental benefits including of 1K Health Reimbursement Account
- Matching 401K
- Generous PTO policy
Benefits
- Monitor brand health, emerging issues, competitive activity, and conversation trends in real time.
Company info
- We are solutions‑oriented, collaborative, and not afraid to roll up our sleeves to make work that works-while sharing a few laughs along the way.
- As part of a high-performing team of analysts, the Social Intelligence Manager will work closely with the account leader to collaborate with the client to uncover new opportunities to deliver insights and enhance brand, business, and customer intelligence.
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