PagerDuty
Enterprise Account Executive, Chicago
Remote (USA - Chicago, IL); Remote (USA)
Sponsorship not specified$130k-$154kDetected 8 days ago
DevOpsMachine LearningLLMsAccessibilitySalesforceSalesAccount ManagementPipeline ManagementNegotiationOperations ManagementCustomer SuccessCustomer SupportCiscoShopifyLeadershipCommunication
About the role
- Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future.
- Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization.
Responsibilities
- Own and grow a defined set of enterprise accounts by driving upsell, cross-sell, and expansion opportunities.
- Build and maintain trusted executive relationships through regular in-person engagement and consultative selling.
- Develop and execute strategic account plans to identify growth areas, expansion pathways, and competitive positioning.
- Drive adoption of PagerDuty's Operations Cloud by articulating clear business value and ROI.
- Execute complex, multi-product sales motions and partner with Solution Consultants for technical validation and proof-of-concept activities.
- Maintain accurate forecasts and a disciplined pipeline in Salesforce using the MEDDICC framework.
- Collaborate with Customer Success, Product Management, and Renewals teams to ensure customer satisfaction and long-term retention.
- The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises.
- With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations.
Requirements
- 8+ years of experience in B2B sales, account management, or expansion roles within SaaS or cloud software.
- Proven success managing a quota in complex, long-cycle enterprise sales.
- Proficiency with Salesforce (SFDC) for pipeline management and forecasting.
- Bachelor's degree or equivalent experience.
Nice to have
- Prior enterprise sales expertise leveraging MEDDPICC & Value Selling.
- Experience managing high-value accounts
- Track record of success with multi-product sales and solution-based selling models.
- Strong understanding of enterprise software ecosystems, Operations Cloud, or DevOps environments.
- Hesitant to apply?
- We encourage you to submit your resume even if you don't meet every requirement.
- We value potential and consider each candidate's full professional story.
- Whether you're exploring a career change or taking your next step, we look forward to reviewing your application.
Skills
- PagerDuty (NYSE:PD) is a leader in Digital Operations Management.
Compensation
- Competitive salary
Benefits
- As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations.
- Learn more, including country-specific offerings, on our benefits site.
- Comprehensive benefits package
- Flexible work arrangements
- Company equity*
- ESPP (Employee Stock Purchase Program)*
- Retirement or pension plan*
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
- Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
- Paid volunteer time off: 20 hours per year
Equal opportunity
- PagerDuty is an equal opportunity employer.
- Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
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This listing is sourced directly from PagerDuty's careers page and normalized into a canonical job model.