Travelhrportal
Specialized Travel Counselor - VIP
United States
Sponsorship not specified$46k-$86kDetected 5 days ago
LogisticsCustomer SupportLeadershipCommunicationProblem SolvingMicrosoft Office
About the role
- We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
- Work in a high-touch service environment booking travel and accommodation for top clients at Amex GBT.
- If you're curious, collaborative, and thrive in an environment that values quality of interactions over call volume, this may be the perfect role for you.
Responsibilities
- Manage complex, high-touch travel for VIP, entertainment, sports, and production clients
- Book and accurately manage air, hotel, rail, and ground travel, including multi-destination itineraries
- Support production, publicity, and group travel (press junkets, events, non-employee travel)
- Maintain accurate records, direct billing, and assist with T&E reconciliation
- Build strong relationships with clients, coordinators, and suppliers
- You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
Requirements
- 7+ years of customer service experience, including 5+ years in travel counseling
- Expertise in Sabre / Power Turbo GDS
- Advanced knowledge of global travel and routing
- Ability to multitask in fast-paced, evolving environments
- Proficiency in Microsoft Office
Nice to have
- Background in VIP, entertainment, production, sports, or specialty travel preferred
Compensation
- The US national base salary range for this position is from
Benefits
- Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
- Flexible benefits are tailored to each country and start the day you do.
- These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
Company info
- What We're Looking For
- Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry.
- We strive to champion Inclusion in every aspect of our business at Amex GBT.
- If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway.
- You may be exactly the person we're looking for!
Equal opportunity
- Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities.
- Please let your recruiter know if you need an accommodation at any point during the hiring process.
Visa & Work Authorization
- , sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law
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This listing is sourced directly from Travelhrportal's careers page and normalized into a canonical job model.