Apticore Io

Apticore Io

Implementation Manager II

New York, USA · Mid

Sponsorship not specifiedDetected 505 days ago
Customer SupportPublic Speaking

About the role

  • We unapologetically offer human customer service.
  • We believe that in 2025, cybersecurity and digital privacy are not features but a primary value proposition.
  • Implementing a password manager, hardening an iPhone and other security and privacy-focused service appointments via Zoom.

Responsibilities

  • We work directly with individuals and families but are often sponsored by companies to support their senior team's personal cybersecurity outside the corporate environment.
  • We are passionate about building a meaningful technology company here.

Benefits

  • We are Cyber Health, a powerful cyber security for individuals.
  • About Us The Cyber Health Company empowers individuals with products and professional services to improve their cybersecurity, digital privacy, and digital hygiene.
  • Similar to covered healthcare, we are paid for by an employer but privacy-preserving with each executive.
  • as Implementation Manager Conduct Live Cyber Health implementations - these are a core interaction for our Members outside of our family of apps.
  • Execute Asynchronous Cyber Health Workflows - In addition to 1:1 time with Members, there are ways to increase Members' Cyber Health in asynchronous ways.
  • In addition to executing on this Care Plan, every 12 months we prepare presentations to review Cyber Health improvements and what to expect in the year ahead.
  • About you ● 'Cyber Health first' - you already make decisions with Cyber Health in mind.
  • You are not back office, you are on the front lines delivering Cyber Health to people who need it most ● Access to product market fit.

Company info

  • The Cyber Health Company empowers individuals with products and professional services to improve their cybersecurity, digital privacy, and digital hygiene.
  • We are based in New York and raised capital from CEOs of unicorns and top-tier venture capital funds who seeded Square, AirBnb, Uber, Masterclass, Thumbtack, and OpenDoor.
  • The team will train you on the workflows and mastery will be expected.
  • We believe that preparation is the key to success and expect you to prepare for each implementation ensuring a personalized and smooth member experience.
  • Efficient and thorough follow up with the Member, documenting what was completed and any changes to the workflow (i.e. new settings or other changes) is also expected.
  • Executing our workflows to blur a home on Google Maps, opting out of marketing databases, leveraging our Monitor program to send custom alerts will all be within scope.
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This listing is sourced directly from Apticore Io's careers page and normalized into a canonical job model.