Asana
Experience Researcher, PLG
Vancouver, BC · Senior
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About the role
- This role is based in our Vancouver office.
- Day to day collaboration is split roughly 50/50 between Vancouver teammates and San Francisco teammates.
- Locally, you will work closely with our PLG Adoption teams, specifically partnering with the AI Activations (AIA) and Conversion and Retention (CoRe) teams.
Responsibilities
- Our work informs teams at every level of Asana and drives key roadmap decisions.
- We partner with Product Design, Product Management, Data Science, and Engineering, as well as business and marketing teams, to develop valuable insights about customer behaviors and attitudes, translating them into actionable recommendations.
- We think deeply about new areas, help develop and test concepts, and improve products and services once they've rolled out.
- As a Senior Experience Researcher, you will be a strategic partner who not only executes high-impact research but also shapes the research culture to elevate our collective craft.
- Key local partners include Product Managers, Designers, and Engineering leads.
- Working from home on Fridays depends on the type of work you do and the teams with which you partner.
- In your first 4-5 months, you will partner with Adoption teams on immediate Q4 roadmap priorities, building out the self-serve pathways to buy and adopt our newest products.
- Be a strategic partner:
- Together with your cross-functional partners (Product, Design, Engineering, Data Science) you'll uncover how to best introduce users to Asana's new products, encourage users to try them out, drive adoption in daily workflows, and deepen usage over time.
- Drive ACM self serve growth:
Requirements
- 6+ years of experience practicing UX Research for digital products, with a proven track record of leading large-scale projects.
- Strong proficiency in mixed-methods research, seamlessly combining qualitative deep-dives (contextual inquiry, prototype testing) with quantitative validation (survey design, behavioral data analysis) to triangulate insights and build high-confidence recommendations.
Compensation
- $132,000- $178,000
Benefits
- Compensation includes equity and a comprehensive benefits package.
- Mental health, wellness & fitness benefits, and inclusive family-building support.
- Long-term savings and retirement plans.
Company info
- Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
- We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
- Join Asana's Talent Network to stay up to date on job opportunities and life at Asana.
- Asana is a leading platform for human + AI collaboration.
- Millions of teams around the world rely on Asana to achieve their most important goals, faster.
- Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation.
- We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly.
- With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
- We believe in supporting people to do their best work and thrive.
- Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company.
- We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
- We are also preparing two more major product lines for launch, which will unlock entirely new workflows and use cases for our customers.
- Historically, our growth relied on selling more seats or moving customers to higher tiers.
- Uncover opportunities and pathways for how AI teammates, the Meetings product, and the client portal help customers extract more value from ACM and invite cross-functional collaboration.
This listing is sourced directly from Asana's careers page and normalized into a canonical job model.