Us Finning
Service Operations Manager
Saskatoon, SK, CA · Contract
Sponsorship not specifiedDetected 1 day ago
LeadershipCommunicationMentoring
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16Unrated
Cap-exempt (no lottery)0
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Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- This position is initially structured as a 12-18 month assignment, with the potential to transition into a permanent role based on business needs and performance.
Responsibilities
- As Service Operations Manager, you will be responsible for the overall leadership and performance of the service department, ensuring safe, efficient, and profitable operations while delivering outstanding customer support.
- Lead and develop a team of supervisors, technicians, and support staff. Lead and develop future leaders through coaching, mentorship and succession planning.
- Drive a strong culture of safety, accountability, and continuous improvement. Lead through change and help shape the culture of a new and growing operation.
- Deliver service performance objectives including productivity, efficiency, customer satisfaction, and financial results.
- Partner with sales, parts, and support teams to provide integrated customer solutions.
- Monitor key performance indicators and implement action plans to improve results.
- Support workforce planning, recruitment, onboarding, and employee development activities.
- Manage departmental budgets and resource allocation to achieve business objectives.
- Build and maintain strong customer relationships while ensuring service commitments are met.
- Champion employee engagement and create an environment where people can grow and succeed.
Requirements
- Experience driving continuous improvement and operational excellence initiatives.
- Ability to make sound business decisions in a fast-paced environment.
Nice to have
- Experience within heavy equipment, industrial services, construction, mining, transportation, manufacturing, or a related industry is preferred.
Compensation
- Competitive compensation and benefits.
Benefits
- Competitive compensation and benefits.
Company info
- Finning Canada
- Number of Openings:
- Worker Type:
- Temporary (Fixed Term)
- Position Overview:
- We're looking for a Service Operations Manager to lead the service business within our new Saskatoon branch.
- This is a unique opportunity to play a key role in establishing operational excellence, developing a high-performing team, and supporting future growth in a newly established location.
- Job Description:
- include:
- Establish operational processes and service standards for a growing branch.
Equal opportunity
- equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential.
- If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
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