Equifax
Customer Service Representative (Dispute Resolution) Intermediate
USA - Atlanta - One Atlantic Center · Mid · Full-time
Sponsorship not specifiedDetected 8 days ago
Customer SupportResearchCommunicationProblem Solving
About the role
- Equifax is where you can power your possible.
- Primary Location: USA-Atlanta-One-Atlantic-Center Function: Function - Customer Service Schedule: Full time
Responsibilities
- Perform verifications of any information maintained on the credit file
- Accurately document details of accessing consumer files and completing consumer's request
- Ability to solve problems, display empathy and easily build rapport with consumers
- The ability to demonstrate courtesy and patience to create and maintain positive consumer relations
Requirements
- High school diploma, GED or equivalent required
Compensation
- We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.
Benefits
- Provide support and education regarding credit information, credit file interpretations and Equifax products
- We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.
Company info
- 2-3 Experience supporting customers via phone, online, chat or in-person
- What could set you apart
- Passion for serving customers and taking ownership of the customer experience
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This listing is sourced directly from Equifax's careers page and normalized into a canonical job model.