Proctor

Loss Draft Supervisor

Troy, MI, USA

No sponsorshipDetected 5 days ago

Customer SupportLeadershipCommunicationProblem SolvingAdaptabilityMicrosoft Office

About the role

Ability to sit at a desk 7-8 hours per day.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
High School Diploma/GED required
Ability to use discretion, exercise good judgment and resourcefulness.
Other appropriate duties may be required from time to time.
Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Required:
Proficient with MS Office Suite
Exceptional telephone demeanor
Ability to maintain a high level of confidentiality
Preferred:
Physical Requirements Necessary on a Regular Basis:
Manual dexterity, arm and upper body range of motion sufficient for use of a keyboard, mouse and telephone 7-8 hours per day
Speech and hearing sufficient for in-person and telephone communication 7-8 hours per day

Minimum two years' experience in mortgage servicing or similar quality-driven customer service environment
Minimum one-year supervising experience preferred
Familiarity with HUD reverse mortgage maturity timelines and Consumer Privacy Laws

Any posted pay range considers a wide range of compensation factors, including skills, experience, work location and more.
We offer competitive pay while still allowing for compensation growth within the position and company.

Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits.
Enrollment waiting periods or eligibility criteria may apply to certain benefits.
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
What do we do?
We offer competitive pay while still allowing for compensation growth within the position and company.

The above statements are intended to describe the general nature and level of work being performed.
They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Proctor Loan Protector provides equal employment opportunities (EEO) to all employees and applicants including Veterans and those with disabilities.
Teammate Benefits & Total Well-Being

This listing is sourced directly from Proctor's careers page and normalized into a canonical job model.