Charter Manufacturing

Charter Manufacturing

Technical Service Engineer - Steel Manufacturing

Charter Steel - Cleveland, OH

No sponsorshipDetected 2 hours ago
SalesCommunicationCollaborationMentoring

About the role

  • Travel Expectations: 50% domestic travel to US customers

Responsibilities

  • Customer & Product Support
  • Manage customer claims and address field concerns.
  • Assess feasibility of customer requirements and manage expectations.
  • Develop strong technical relationships to resolve issues collaboratively.

Requirements

  • Applicants must be authorized to work for any employer in the U.S. Charter Manufacturing is unable to sponsor for employment visas at this time.
  • Bachelor's degree in Engineering or related field.
  • 2+ years of customer-facing technical experience.
  • Ability to interpret and evaluate customer technical requirements.

Nice to have

  • 5+ years in manufacturing including cold-heading / cold-forming
  • Master's Degree in Business Administration, Physical Sciences, Engineering, or related advanced degree.
  • Experience in a related market as a customer or a supplier of steel products.
  • Experience in strategic planning.
  • Experience managing within a highly documented manufacturing quality system.
  • Supervisory or managerial experience in a technical discipline.
  • Experience with QS9000, ISO9000, and/or TS16949 quality systems.
  • Take the next step in your career, apply today!

Company info

  • Coordinate technical meetings between customers and internal teams.
  • Lead or support New Product Development initiatives with customers.

Visa & Work Authorization

  • Applicants must be authorized to work for any employer in the U.S. Charter Manufacturing is unable to sponsor for employment visas at this time.

This listing is sourced directly from Charter Manufacturing's careers page and normalized into a canonical job model.