Ecpcareers
PEC OPH/Patient Engagement Center Advocate
Dayton, OH
Sponsorship not specifiedDetected 4 days ago
ComplianceNegotiationOutbound SalesExcelCustomer SupportHIPAAEHR/EMRCommunicationProblem SolvingCritical ThinkingMicrosoft Office
About the role
- Respond to incoming phone calls for all sites promptly and in an exceptional quality manner.
- Appropriately schedule patient appointments in our EMR system based on physician preferences.
- Through appropriate call control, ensure that calls are handled efficiently to attain daily call production goals.
Responsibilities
- EyeCare Partners is the nation's leading provider of clinically integrated eye care.
- For more information, visit www.eyecare-partners.com.
Requirements
- Ability to multi-task and work multiple computer programs at once
- Ability to adapt to change based on business needs
- Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
Skills
- Knowledge, Skills and Abilities Requirements
- Logical and Critical thinking skills
- Customer-focused with excellent written, listening and verbal communication skills
- Enjoys learning new technologies and systems
Benefits
- Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives.
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