Gcu
Student Services Counselor – Online Division – Grand Canyon University
AZ Phoenix
Sponsorship not specifiedDetected 3 hours ago
CRMCustomer SupportCommunicationTime ManagementMentoringMicrosoft Office
About the role
- No delinquent or in default on a federal student loan as verified in your credit report.
Requirements
- You'll exhibit excellent communication and interpersonal skills with the ability to influence and persuade.
- You have the driven ability to work in a high-volume, fast-paced work environment with constant phone and email contact with students daily.
- You know it's not all about achieving your goals.
- The role might be right for you if you have:
- A bachelor's degree.
- If in a rehabilitation program, your credit report must reflect that you are current, not delinquent, on your payments.
- In this role, you'll be wearing many hats, so you'll need good customer service, time management, excellent planning, organizational, multi-tasking, case-management and follow up skills to meet required timelines.
- You possess superior customer service skills along with the ability to represent the GCE/GCU brand in a highly professional manner coupled with well-developed listening skills.
- We are looking for a motivated Student Services Counselor to work directly with our current and prospective online students to advise them on degree program requirements, course selection and finance counseling.
Nice to have
- Relevant industry related professional experience.
- Experience working with CRM tools.
Skills
- Outstanding customer service, organization and time management skills.
Compensation
- Starting salary is $43,000 per year, with an earning potential of $70,000 after several successful years of service.
Benefits
- Join us at Grand Canyon Education and begin your career helping Grand Canyon University students succeed!
- Grand Canyon Education offers a generous benefits package, including 100% tuition-free education for employees through the Master's degree program level and 75% coverage at the Doctorate degree program level.
- In addition, an employee's spouse, children and dependents are also offered generous tuition benefits.
Company info
- Self-motivation and drive to succeed. You volunteer for new challenges without waiting to be asked. You take ownership of the time you spend with Grand Canyon University students and truly make a difference.
- This is a Phoenix, AZ based role, we are currently in a hybrid status.
This listing is sourced directly from Gcu's careers page and normalized into a canonical job model.