Harness

Harness

Senior Customer Architect - AppSec (Enterprise and Federal)

U.S · Senior

Sponsorship not specified$160k-$170kDetected 140 days ago
PythonBashGitAWSGCPAzureKubernetesTerraformHelmCI/CDGitHub ActionsJenkinsLinuxDatadogDevOpsCybersecurityPenetration TestingSIEMSOARJiraAccount ManagementValuationCustomer SuccessCisco

About the role

  • Provide hands-on technical guidance and consulting to customers throughout the customer lifecycle, from onboarding and implementation to adoption and value realization.
  • Proactively analyze customer usage data to surface trends, adoption gaps, and optimization opportunities - delivering actionable recommendations across technology, process, and people dimensions.
  • Conduct regular business reviews and check-ins with customers to ensure their ongoing success and satisfaction, addressing any concerns or issues in a timely and effective manner.

Responsibilities

  • Develop strategic account success plans to ensure successful operationalization and value realization and drive alignment with all levels of customer leadership.
  • Participate in Harness Community forums and help build reference architectures, best-practice guides, and enablement content
  • Goldman Sachs leads investment in software delivery startup Harness at $5.5 billion valuation
  • Harness has been named to the Inc. Power Partner list for software delivery success
  • Exceptional interpersonal, communication, and relationship-building skills, with a proven ability to manage complex customer relationships and communicate business and technical value to all levels of management.
  • Detail-oriented and highly organized, with the ability to manage multiple priorities and deadlines simultaneously.

Requirements

  • Ability to quickly learn, understand, and work with new emerging technologies and solutions in the AI, DevOps, Cloud and Security space.
  • Some travel may be required.

Nice to have

  • 7+ years of experience in software engineering, solutions architecture, technical consulting, security engineering, or technical account management within the software or technology industry.
  • 5+ years of experience with some multiple of the following solutions preferred:
  • Python, Bash, YAML, Go (a plus).
  • Languages & Scripting: Python, Bash, YAML, Go (a plus).
  • Prior experience in security engineering and architecture, application security, API and AI security, development, DevOps, SecOps, or web security is preferred.
  • Bachelor's degree in a related field, such as Computer Science, Information Technology, or Engineering is preferred

Compensation

  • $160,000 - $170,000 USD
  • Competitive salary
  • Monthly, quarterly, and annual social and team building events

Benefits

  • Comfortable working in a fast-paced, dynamic environment, with a strong commitment to continuous learning and growth.
  • Comprehensive healthcare benefits
  • Flexible Spending Account (FSA)
  • Flexible work schedule
  • Flexible Time Off and Parental Leave
  • Monthly internet reimbursement

Company info

  • Accelerating Our Mission to Bring AI to Everything After Code
  • How Harness runs 16 "startups within a startup" at scale | Jyoti Bansal
  • Harness Research Shows AI Visibility Crisis Fueling Security Nightmare
  • We are seeking an experienced, highly technical and customer-centric Customer Architect - AppSec (Forward Deployed Engineer) to join our Customer Success team.
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This listing is sourced directly from Harness's careers page and normalized into a canonical job model.