GeneDx
Billing Support Specialist I
Gaithersburg, Maryland, United States · Junior
Sponsorship not specifiedDetected 1 day ago
SalesforceOutbound SalesCustomer SupportCollaborationMicrosoft Office
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16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- The company is uniquely positioned to accelerate the use of genomic and large-scale clinical information to enable precision medicine as the standard of care.
- For more information, please visit www.genedx.com.
- The ideal candidate is detail-oriented, eager to learn, and passionate about helping others in a healthcare setting.
Responsibilities
- Enter and maintain accurate patient information in billing systems.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with finance and customer service teams to support seamless billing operations.
Requirements
- High school diploma or equivalent required; associate degree in a related field preferred.
- Proficiency in Microsoft Office; experience with billing software (Xifin, Careviso) and Salesforce is a plus.
Nice to have
- Bilingual skills are a plus.
- Sitting for extended periods (up to 8 hours per day)
- Repetitive use of hands and fingers for typing and mouse operation
- Ability to communicate effectively in person, by phone, and via video
- Occasional standing, walking, and reaching for files or supplies
- Occasional lifting of up to 15 pounds (files, office supplies, equipment)
Skills
- Standard office equipment, including a computer, phone, and video conferencing tools are used.
Benefits
- Review and process forms, including medical hold forms and faxes, and manage inbound/outbound queues.
- Basic knowledge of medical terminology (training provided).
- Passion for providing excellent customer service in the healthcare industry.
Company info
- Ability to work independently and as part of a team.
This listing is sourced directly from GeneDx's careers page and normalized into a canonical job model.