Independencepet Group
Sr Director Core Insurance Platform
Chicago, IL · Director
Sponsorship not specifiedDetected 21 days ago
Full-Stack DevelopmentCloud PlatformsCI/CDRESTComplianceCRMLoad TestingLeadershipCommunicationCollaborationClaims Management
About the role
- The role ensures core insurance capabilities enable business growth, regulatory compliance, and platform sustainability, while leading IT engineering, integrations, and platform operations for EIS.
- Director ensures the platform is secure, scalable, high-performing, and aligned with enterprise architecture standards.
Responsibilities
- Own the enterprise technical strategy, implementation, operation, and lifecycle of the EIS platform, ensuring core insurance capabilities scale across brands and enable long-term business growth, product innovation, and improved operational efficiency (Policy Administration, Billing & Payments, Claims Management, Product and Rules Configuration)
- Own platform-level technical strategy and ensure alignment with enterprise architecture and business priorities
- Lead the technical application architecture and implementation patterns for EIS within a cloud-based, API-driven ecosystem.
- Enforce configuration-first and upgrade-safe design principles.
- Drive architectural decisions and tradeoffs balancing scalability, speed, cost, and regulatory risk.
- Own technical integrations between EIS and: (Web and mobile digital platforms o CRM platforms (e.g., Dynamics 365), Payments (e.g., Stripe or equivalent) o Pricing/rating engines (e.g., Earnix), Document generation, imaging, and data/analytics platforms
- Lead system integrators and contract delivery pods through clear technical direction, delivery governance, and performance accountability.
- Own EIS vendor strategy, performance, and governance, ensuring value realization, alignment to business outcomes, and architectural compliance.
- Drive improved delivery predictability, quality, and platform reliability.
- Leads through a combination of internal engineering leaders and external partners, supporting a multi-layered delivery organization.
Requirements
- 5+ years in senior technology leadership roles with enterprise-scale accountability.
- Hands-on leadership experience with EIS Insurance Suite (Policy, Billing, Claims).
- Strong knowledge of: Core insurance system architecture, Integration patterns (REST, events, messaging), Cloud infrastructure and platform services
- Proven experience managing system integrators and offshore delivery teams.
Nice to have
- 15+ years in IT delivery for insurance platforms (P&C preferred
- Pet Insurance a plus).
Benefits
- Define, review, and act on platform health KPIs with executive stakeholders (uptime, defect leakage, performance, release success).
- Comprehensive full medical, dental and vision Insurance
- Basic Life Insurance at no cost to the employee
- Company paid short-term and long-term disability
- 12 weeks of 100% paid Parental Leave
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSA)
- Retirement savings plan
- Personal Paid Time Off
- Paid holidays and company-wide Wellness Day off
- Paid time off to volunteer at nonprofit organizations
- Commuter Benefits
Visa & Work Authorization
- You may opt out of text communications at any time by replying "STOP."
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This listing is sourced directly from Independencepet Group's careers page and normalized into a canonical job model.