Endeavor AI, Inc.

Endeavor AI, Inc.

Senior Support Technician

Coopersville, Michigan · Senior

Sponsorship not specified$75k-$85kDetected 13 hours ago
PowerShellAzureIncident ResponseConfluenceLeadershipCommunicationProblem SolvingMentoring

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odds of building a lasting career here

37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70

Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

Personalize to your clock →

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About the role

  • Company Information: Endeavor IT is a leading IT services consulting firm that specializes in the delivery of technology throughout the United States.

Responsibilities

  • 7+ years support experience

Requirements

  • Any additional tasks required by management
  • Bachelor's degree in Computer Science, Information Technology, related field, or equivalent experience

Skills

  • Skill in installing, repairing, and maintaining network and infrastructure equipment
  • Strong analytical thinking, problem-solving, and root-cause analysis skills
  • Proficiency with ConnectWise PSA, ConnectWise RMM (Automate), IT Glue, Confluence, and scripting for automation (PowerShell)
  • Strong working knowledge of ITIL practices, including incident, problem, change, and continual improvement
  • Ability to hold documentation and quality standards without becoming a bottleneck
  • Information:
  • Endeavor IT is a leading IT services consulting firm that specializes in the delivery of technology throughout the United States.

Compensation

  • Salary: 75,000 - 85,000
  • Relevant Microsoft, ConnectWise, and security certifications are encouraged; a minimum of one new proctored industry certification per year is expected

Benefits

  • Benefits we offer!
  • Employer Paid - Life Insurance - 3x your salary
  • Employer Paid - Long-term Disability
  • Employer Paid - Short-term Disability
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This listing is sourced directly from Endeavor AI, Inc.'s careers page and normalized into a canonical job model.