Arize AI
AI Solutions Manager, East
Remote (New York) · Mid
Sponsorship not specified$165k-$215kDetected 23 days ago
PythonSQLMachine LearningLLMsAccount ManagementCustomer SuccessCommunication
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odds of building a lasting career here
57Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role76
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
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About the role
- You'll play a pivotal role in driving adoption, shaping product use cases, and ensuring our customers succeed in leveraging AI to achieve real-world impact.
- This role is a blend of solutions consulting, customer engagement, and AI product feedback.
- You'll work directly with the ML and AI engineering teams at some of the most sophisticated companies in the world and help them observe, evaluate, and improve the AI they run in production.
Responsibilities
- Own a portfolio of enterprise accounts: account plans, regular touchpoints, usage monitoring, QBRs, and renewals
- Collaborate with technical teams, including Forward Deployed AI Engineers, to address complex customer needs, ensure smooth implementation, and advise on technical best practices.
- Engage customer executives as champions to drive adoption beyond the initial team
- Lead onboarding workshops and training on new functionality
Requirements
- 3+ years in customer success, solutions consulting, technical account management, or technical consulting at a tech company
- Proven ability to demo a technical product and connect it to business outcomes
- Demonstrated ability to understand Python or SQL scripts
Nice to have
- Bachelor's degree in a technical or quantitative field is ideal
- advanced degree a plus
Compensation
- The estimated annual salary and variable compensation for this role is between $165,000-$215,000, plus a competitive equity package.
Benefits
- Conduct discovery with customer's AI/ML teams to understand their goals, share the Arize vision, demonstrate product capabilities, and propose tailored solutions.
- Proactively monitor product usage across your accounts to further gauge account health
- Working knowledge of AI/ML workflows or the agent development lifecycle, demonstrated through hands-on work, formal education, or self-study
Company info
- While we are a remote-first company, the nature of this role requires candidates to be based in the New York City metro area/EST time zone.
- While we are a remote-first company, we have opened offices in New York City and the San Francisco Bay Area, as an option for those in those cities who wish to work in-person.
- What We're Looking For
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This listing is sourced directly from Arize AI's careers page and normalized into a canonical job model.