Freshworks
Account Executive - Enterprise (SLED)
Austin, TX, United States · Senior
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About the role
- Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives.
- Software is a choice that can make or break a business.
- Business software has become a blocker instead of ways to get work done.
Responsibilities
- Customized Engagements: Create and present compelling value propositions that align with institutional goals, priorities, and budgets.
- Create better or worse experiences.
- Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results.
- This role focuses on engaging multiple stakeholders across colleges and universities, delivering customized ITSM and EX solutions, and empowering institutions to drive productivity and employee satisfaction through our advanced software.
Nice to have
- 5-8 years of proven success in SaaS enterprise sales, with strong experience in ITSM and EX solution selling.
- Advanced knowledge of SaaS platforms and their role in driving institutional efficiency.
- Hands-on experience with ITSM solutions and EX platforms designed to improve faculty and staff productivity and engagement.
Skills
- Mastery in solution selling and pipeline management.
- Strong analytical abilities to assess customer needs and provide tailored recommendations.
- The annual base salary range for this position is $105,000 - $165,000 USD + Variable Compensation (where applicable)
- Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level.
- Bonus/equity may be available.
- Freshworks Benefits: Freshworks offers multiple options for dental, medical, vision, disability, and life insurance.
- Equity + ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered.
- Freshworks also offers adoption and parental leave benefits.
- Fresh vision.
- Real impact.
- Come build it with us.
Compensation
- $105k-$165k
Benefits
- Freshworks offers multiple options for dental, medical, vision, disability, and life insurance.
- Solution Selling: Develop tailored ITSM and EX strategies for Higher Education clients, demonstrating how Freshworks' solutions optimize productivity and enhance faculty and staff engagement.
- Pipeline Management: Build, maintain, and execute a robust sales pipeline, ensuring consistent progress through medium- to long-term sales cycles tailored to the Higher Education sector.
- Collaborative Approach: Partner with Marketing, Solutions Engineers, and Customer Success teams to create seamless, end-to-end experiences for prospects and clients in the Higher Education vertical.
- Prior experience selling to Higher Education institutions is a strong plus.
- With a fresh vision for how the world works.
- As an Account Executive, Enterprise (SLED), you will play a pivotal role in expanding Freshworks' footprint within Higher Education institutions.
- You'll thrive in complex, consultative sales processes with high-budget deals and medium-to-long sales cycles, helping Higher Education institutions improve employee workflows and IT efficiency.
Company info
- At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities.
- To create a better experience for their customers and employees.
- At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences.
- We are committed to providing
Equal opportunity
- equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business.
This listing is sourced directly from Freshworks's careers page and normalized into a canonical job model.