SNC
Product Support Engineer II
Omaha, NE · Mid
No sponsorshipDetected 5 days ago
CybersecurityCustomer SupportRF EngineeringLeadershipCommunicationCompTIA
About the role
- Job Profile Summary If you have an affinity for complex technical systems, excellent communication and product troubleshooting skills, and enjoy working collaboratively, we may have the perfect role for you!
- You will take a more active role in troubleshooting, product testing, and coordinating corrective actions.
- This posting will be open for application for a minimum of 5 days and may be extended based on business needs.
Responsibilities
- Provide advanced technical support for product and system prototypes.
- Lead product installation, testing, and validation efforts.
- Work with engineers to develop and implement corrective actions.
- Create and maintain detailed technical documentation and reports.
- Support continuous improvement initiatives in product support processes.
Requirements
- 2+ years of experience in a technical support or engineering role.
- Higher level relevant degree may substitute for experience.
- Strong understanding of product installation and testing processes.
- Basic understanding of and some experience with wireless networks, tactical communications and personal computers.
- If you have an affinity for complex technical systems, excellent communication and product troubleshooting skills, and enjoy working collaboratively, we may have the perfect role for you!
- Experience with advanced prototype or concept product development.
- Experience with Radio Frequency (RF), vehicle installation and maintenance procedures.
- Occasional travel may be required.
- Knowledge of Aerospace and Defense industry standards and practices.
- Certification in relevant technical areas (e.g., CompTIA A+).
- Working knowledge of operating military units and logistics.
- Familiarity with the network and integration of traditional communications systems and sensors.
- Ability to read schematics, use service manuals, follow test procedures, and use logical trouble shooting techniques.
- Background in the Aerospace and Defense Industry, Government, or US Military.
- Leadership experience in the military or civilian organization.
Visa & Work Authorization
- Security Clearance
This listing is sourced directly from SNC's careers page and normalized into a canonical job model.