Interac Corp

Interac Corp

Fraud Analyst (Part-Time)

Toronto · Part-time

Sponsorship not specifiedDetected 26 days ago
Data AnalysisExcelCustomer SupportManual TestingCommunicationTime ManagementMicrosoft Office

About the role

  • As the backbone of Canada's financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions.
  • Consistently ranked as Canada's most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.
  • Who You Will Work With: The vacant Part-Time Fraud Analyst (Part-Time) role will report to the Leader, Fraud Operations.

Responsibilities

  • Ensure compliance with established Fraud Management processes and KPIs to maintain a consistent approach to fraud alert investigations.
  • Utilize the MUSIC framework (Measure, Understand, Solve, Implement, Check) in conjunction with available tools and data to extract key insights with a goal of continuous improvement in fraud detection.
  • Support the INTERAC e-Transfer Helpdesk by managing and resolving tickets within established SLAs.
  • At Interac, the impact we make, and the people who drive it, is profound.
  • Innovative Thinking - Collaborate on products, practices, and platforms that redefine what's possible.

Requirements

  • Bachelor's degree in finance, Business Administration, Criminal Justice, Information Technology, or a related field.
  • Prior experience in customer service is an asset, contributing to effective client interactions and client resolution management.
  • Ability to follow established processes and work independently with minimal supervision
  • If required, act as a backup for Sr.
  • Bachelor's degree in finance, Business Administration, Criminal Justice, Information Technology, or a related field. An equivalent combination of education and relevant work experience may also be considered.
  • Attention to detail and accuracy in data review
  • Basic data analysis skills to identify trends and anomalies
  • Effective investigative skills with a focus on efficiency and managing large volumes of alert investigations
  • Clear and concise written and verbal communication abilities
  • Strong organizational and time management skills
  • Basic proficiency in Microsoft Office Suite, especially Excel, is an asset
  • Eligibility to work for Interac Corp. in Canada in a full-time capacity.
  • What We're Offering:
  • The hiring range for this position is $24.50 and you will also be eligible for our Flexible hybrid work model for better work-life balance

Benefits

  • Intentional Support - Enjoy flexible, supportive offerings that prioritize your total wellness.
  • Monitor accuracy, health and functionality of enterprise fraud systems, immediately escalating any system errors or issues to ensure continuity in fraud prevention.
  • Analysts, supporting tasks such as post-change validations, application health checks, and UAT/regression testing to strengthen system reliability and business value for stakeholders.
  • An equivalent combination of education and relevant work experience may also be considered.

Company info

  • Every transaction matters. Every Canadian matters. At Interac, we protect both - driving trust, security, and inclusion, so our digital economy thrives.
  • Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day - across both digital and physical environments.
  • As the backbone of Canada's financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada's most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.
  • Who You Will Work With:
  • Every transaction matters.
  • Every Canadian matters.
  • At Interac, we protect both - driving trust, security, and inclusion, so our digital economy thrives.
  • Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection.
  • Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day - across both digital and physical environments.
  • The vacant Part-Time Fraud Analyst (Part-Time) role will report to the Leader, Fraud Operations.
  • Fraud Analysts operate in a high-paced team environment, responsible for identifying and mitigating real-time threats across INTERAC products and services, including INTERAC e-Transfer, Konek Gateway Service, Interac Direct, International Remittance, Interac Debit & Cash (including cross-border transactions), and other emerging offerings.
  • By evaluating high-risk transactions and managing customer escalations, Fraud Analysts play a critical role in maintaining the safety and security if Interac products.

Equal opportunity

  • Employer
  • Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds, experiences, and perspectives come together. That's why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law.
  • If you require accommodation during any stage of the application or recruitment process, please contact us at humanresources@interac.ca. We will work with you to meet your needs.
  • Please be aware that certain individuals are misusing Interac Corp.'s name and logo to promote fictitious employment opportunities. Interac Corp. never requests, solicits, or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims, losses, damages, expenses, or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.

Visa & Work Authorization

  • portunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family s
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This listing is sourced directly from Interac Corp's careers page and normalized into a canonical job model.