Northwestern Medicine
Patient Access Specialist (Full-Time, Second Shift)
Palos Heights, IL, United States · Full-time
Sponsorship not specifiedDetected 11 hours ago
ComplianceProcess ImprovementCustomer SupportHIPAAEpicCommunicationCollaborationProblem SolvingTime Management
> stay_score
odds of building a lasting career here
16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
No strong sponsorship signal in the public record yet. In the full product we resolve the exact legal entity and show its filing history with a confidence score — treat as unverified until then.
Lottery odds assume a STEM candidate.
Personalize to your clock →> community_outcomes
No reports yet — be the first to help the next applicant.
About the role
- At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace.
- Hours: 7:30a-4p Responsibilities: - Consistently practices Patients First philosophy and adheres to high standards of customer service.
- Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers.
Responsibilities
- Forwards, directs, and notifies Team Lead or Operations Coordinator of extraordinary issues as necessary.
- Maintains patient confidentiality per HIPAA regulations.
- Manages work schedule efficiently, completing tasks and assignments on time.
Benefits
- from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees.
- Please visit our Benefits section to learn more.
- Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus.
- This patient-first approach is what sets us apart as a leader in the healthcare industry.
- As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system.
- Additional education.
- Healthcare finance and/or healthcare insurance experience.
- Knowledge and experience in a healthcare setting, especially patient scheduling and/or registration.
- Performs medical necessity checks as necessary for scheduled services, communicates options to patient if appointment fails.
- Provides training and education as needed.
- Cross-training between various departments will take place to ensure coverage.
Apply directly at Northwestern Medicine →Create a free account for alerts like thisView Northwestern Medicine immigration profile
This listing is sourced directly from Northwestern Medicine's careers page and normalized into a canonical job model.