University of Arkansas Community College-Batesville

University of Arkansas Community College-Batesville

Appointment Business Center Scheduler III

Little Rock, USA · Mid

Sponsorship not specifiedDetected 22 days ago
HRHRISCustomer SupportEpicPatient CareResearchCommunicationMicrosoft Office

About the role

  • Students at University of Arkansas System will also view open positions and apply within Workday by searching for "Find Jobs for Students".
  • All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
  • You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.

Requirements

  • General knowledge of office machines including printers and scanners.
  • High School Diploma/GED.
  • Three (3) years of customer service experience preferably in registration, billing, or scheduling in a healthcare environment.
  • Knowledge of basic medical terminology required.
  • Intermediate proficiency with computers (MS Office Suite preferred).
  • Basic keyboard and telephone etiquette skills.

Nice to have

  • Experience working with EPIC system.
  • Call center experience.
  • Additional Information:
  • Schedules, reschedules, coordinates, and cancels appointments.
  • Inputs and/or updates accurate patient information.
  • Communicates accurate and complete information.
  • Required Documents to Apply:
  • List of three Professional References (name, email, business title), Resume

Skills

  • Answers telephone in a professional and friendly manner and demonstrates effective communication skills.
  • Deals with conflicts in a positive and professional manner using careful listening and demonstrates effective service recovery skills.

Compensation

  • Required Documents to Apply:
  • List of three Professional References (name, email, business title), Resume
  • Optional Documents:
  • Proof of Veteran Status
  • Special Instructions to Applicants:
  • Recruitment Contact Information:

Benefits

  • Health: Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • University of Arkansas for Medical Sciences
  • The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity.
  • We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
  • UAMS offers amazing benefits and perks ( available for benefits eligible positions only ):

Equal opportunity

  • equal opportunity institution.

Visa & Work Authorization

  • Sponsorship Available:

This listing is sourced directly from University of Arkansas Community College-Batesville's careers page and normalized into a canonical job model.