Expedia Group
Onboarding & Maintenance Specialist
Austin Domain 11 - HomeAway, USA
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odds of building a lasting career here
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
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from this employer's Department of Labor filings
Green-card filing pattern in this occupation
Green-card follow-through: 78%
Files H-1B transfers
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About the role
- Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy.
- The total cash range for this position in Austin is $64,500.00 to $90,000.00.
- Employees in this role have the potential to increase their pay up to $103,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
Responsibilities
- Manage the onboarding of new API-connected lodging partners and support the conversion of existing partners to new connectivity solutions.
- Configure and enable products and services for partners, including room types, rate plans, property settings, amenity information, content, and merchandising opportunities.
- Support ongoing property maintenance activities to ensure listings remain accurate, competitive, and aligned with Expedia Group standards.
- Utilize advanced Excel tools, including Pivot Tables, VLOOKUP/XLOOKUP, formulas, and macros, to analyze, validate, and manage large volumes of partner and property data.
- Launch and maintain merchandising campaigns in partnership with commercial teams.
- Communicate project updates, status changes, and key milestones to partners and internal stakeholders.
- Collaborate with cross-functional teams to troubleshoot partner issues, resolve data discrepancies, and ensure a successful onboarding experience.
- Identify opportunities for process improvement and operational efficiencies that enhance partner satisfaction and team effectiveness.
- Support strategic initiatives that help partners maximize the value of Expedia Group tools, products, and capabilities.
- Experience in partner operations, onboarding, client services, account management, project coordination, or a similar partner-facing role.
Requirements
- Strong proficiency in Microsoft Excel, including experience working with large datasets and advanced functions such as Pivot Tables, VLOOKUP, formulas, and macros.
- Experience with Salesforce, Outlook, Slack, Jira, or similar business tools preferred.
Compensation
- $65k-$90k
Benefits
- Partner directly with hotels, vacation rental property managers, and connectivity providers to collect, validate, and maintain accurate property information.
Company info
- At Expedia Group, we help travelers explore the world, one journey at a time.
Equal opportunity
- Expedia is committed to creating an inclusive work environment with a diverse workforce.
- This employer participates in E-Verify.
- The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.
Visa & Work Authorization
- The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
This listing is sourced directly from Expedia Group's careers page and normalized into a canonical job model.