Monks

GCD - Performance, CRM and Scale

Chicago

Sponsorship not specified$170k-$190kDetected 27 days ago

ExpressA/B TestingMotion DesignWritingCRMPerformance MarketingLeadership

About the role

You will oversee a cross-functional global team delivering thousands of performance-driven assets annually-including sophisticated lifecycle email ecosystems, B2B and B2C landing pages, performance marketing engines, and platform-native digital campaigns.
Your mandate is to elevate every transactional touchpoint to world-class excellence (clear, useful, human) while driving a culture of responsible automation.
This role requires immense change management grit

Operational Overhaul & Program Architecture: Partner directly with leadership across account, strategy, production and content innovation to establish comprehensive program management.
Lead the structural evolution of the business by turning micro-processes into macro changes, moving the team away from fragmented, manual workflows.
Responsible Automation & Innovation Culture: Partner with implementation engineers and technology leads to foster a culture of active experimentation, driving the integration of AI across all forms of creative output and ways of making.
Ensure that copywriting, concept development, design standards, email best practices, typography, layout precision, motion graphics, and all other elements of textual and visual artistry are upheld to our highest creative standards, regardless of production volume.
Elevate the agency's relationship from a traditional execution utility to a trusted growth partner that proactively unlocks new digital marketing scopes.
Exceptional Craft & Precision: A sharp eye for design, motion, and narrative structure.
We celebrate diversity and are committed to building a team that reflects the communities we serve.

While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website ( monks.com/careers ).
12+ years of experience leading cross-functional creative teams within top-tier digital agencies or tech-native brand organizations, with a proven track record managing large-scale global accounts.
The ability to look at a highly structured B2B deck, a localized performance banner, or a complex email sequence and immediately identify how to elevate its artistic execution.
The specific details, including the number of required office days, will be in accordance with the company's then-current RTO policy, which is subject to change from time to time.

$170,000 - $190,000 USD
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc.
With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world.
Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time.
By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger's Programmatic Power Players list every year (2020-24).
The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate's sex or any other protected status.

Excellent, full coverage medical, dental, and vision insurance - more about our coverage here!
Generous PTO and 15 company-wide holidays
Paid parental leave
Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
Unified Vision & Senior
Clearly separate high-level strategic vision from day-to-day project execution, ensuring your leadership layer is driving business growth and client confidence while holding teams accountable to a future-facing model.
We proactively work to design hiring processes that promote equity and inclusion while mitigating bias.

Partner with implementation engineers and technology leads to foster a culture of active experimentation, driving the integration of AI across all forms of creative output and ways of making.
Oversee the scaled rollout of automated toolkits responsibly, ensuring that technology acts as a creative unlock to expand capabilities without compromising structural quality.
We are makers. We create because we are curious, and we believe that the best way to prove an idea works is to make it real.
We create because we are curious, and we believe that the best way to prove an idea works is to make it real.
At Monks, we believe in fostering an environment where a diversity of perspectives can thrive.
We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.

This listing is sourced directly from Monks's careers page and normalized into a canonical job model.