University of Southern Mississippi
Instructional Support Technologist
Hattiesburg, MS, US · Full-time
No sponsorshipDetected 73 days ago
AccessibilityCustomer Support
About the role
- The Instructional Support Technologist provides technical consultation, training, and operational support for the University's learning management system (LMS) and approved instructional technologies.
- This position works closely with the Senior Online Coordinator and Instructional Designer to support faculty and students by troubleshooting technical issues, managing support requests through established intake and escalation processes, and developing user support resources such as job aids, FAQs, and training materials.
- The role also supports online assessment delivery by assisting with the facilitation of the University's third-party virtual proctoring application and guiding users through technical readiness requirements and routine issue resolution, ensuring a seamless and effective instructional experience.
Requirements
- Applicants must be currently authorized to work in the United States on a full-time basis without the need for visa sponsorship.
Visa & Work Authorization
- Applicants must be currently authorized to work in the United States on a full-time basis without the need for visa sponsorship
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This listing is sourced directly from University of Southern Mississippi's careers page and normalized into a canonical job model.