Smartsheet

Smartsheet

Technical Support Specialist - Core Apps

-REMOTE, USA- · Full-time

Sponsorship not specified$25k-$34kDetected 12 hours ago
Customer SupportLeadershipCommunication

About the role

  • That is magic at work, and it's what we show up for every day.

Responsibilities

  • Let's build what's next, together.
  • Personal paid Volunteer Day to support our community

Nice to have

  • Excellent written, verbal and interpersonal communication skills
  • Working knowledge of assigned feature a plus
  • Flexibility in your working hours as this position will require work outside of standard business hours
  • As required by law, US Citizens or Permanent Residents only are eligible to work in our Federal Government Segment.

Skills

  • Energized by solving problems and providing outstanding support?
  • There's never been a better time to join Smartsheet!
  • Our teams of experts are aligned to various domains of knowledge, promoting the most effective and expedient customer resolution.
  • Become an expert in a specific product area
  • Contribute to team projects
  • Give and receive thoughtful feedback on team processes and leadership
  • Manage other responsibilities as assigned

Compensation

  • US employees receive 12 paid holidays per year
  • Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from.
  • US Base Salary Pay Range
  • $25.24 - $34.25 USD

Benefits

  • Employer subsidized medical/vision and dental coverage for full-time employees
  • Monthly stipend to support your work and productivity
  • Flexible Time Away Program, plus Sick Time Off
  • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
  • Up to 24 weeks of Parental Leave
  • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
  • Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location.

Company info

  • We welcome diverse perspectives and nontraditional paths-because we know that impact comes from individuals who care deeply and challenge thoughtfully.

Equal opportunity

  • Employer:
  • Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
  • If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
  • #LI-Remote

This listing is sourced directly from Smartsheet's careers page and normalized into a canonical job model.