Herald
Software Engineer - AI Products
New York, NY
Sponsorship not specified$140k-$200kDetected 119 days ago
TypeScriptPythonGoRustFull-Stack DevelopmentNoSQLPostgreSQLMySQLMongoDBRedisVector DatabasesAWSGCPAzureCloud PlatformsDockerCI/CDData EngineeringLLMsProduct ManagementExcelRecruitingCustomer Success
About the role
- It orchestrates broker workflows end-to-end by combining classification pipelines, data extraction models, and a broker-facing web interface.
- Delivering high-quality product experiences and shipping new AI-driven capabilities are core to our success.
- Commercial insurance is one of the last major industries still powered by email.
Responsibilities
- One more note: We want to build an incredible team.
- As a Software Engineer on the Babbix product, you'll drive major product initiatives from inception to delivery.
- You'll design, build, and scale the systems that power our AI workflows, from APIs and data pipelines to model orchestration and integration with external partners.
- You'll collaborate closely with brokers and internal teams to turn ideas into production-ready features that make our AI output transparent, accurate, and trustworthy.
- Build Core AI-Product Features for Enterprise Brokers
- Own large new areas within our product
- Drive the development of backend systems (APIs, data pipelines, and model orchestration), working closely with product teams to bring new capabilities to life.
- Collaborate Directly with Clients
- We're just getting started and building our culture with purpose every day.
- One of the joys of joining a small company early is that you get to build that culture too.
Requirements
- 2+ years of experience building backend or full-stack systems from design through production
- Hands-on experience with LLMs, vector databases, or other emerging AI technologies.
- Experience with relational or NoSQL databases (e.g., Postgres, MySQL, MongoDB, Redis, etc.).
- Experience with Docker and major cloud providers (Google Cloud Platform, Amazon Web Services, or Microsoft Azure).
- Experience shaping products at fast-growing startups.
- Fluent in at least one modern programming language (Python, TypeScript, Go, Rust, etc.) and quick to adapt to new technologies.
Nice to have
- Background in insurance, fintech, or other data-heavy SaaS products.
- Experience with model evaluation, benchmarking, or human-in-the-loop review workflows.
- 💰 Competitive compensation packages based on experience
- 🌛 Quarterly in-person meetups (on the company)
- 🏃♀️ An agile and motivated team
- Full compensation packages are determined based on candidate experience.
- This range is depicting base pay only.
- Any variable compensation will be discussed throughout the hiring process.
Skills
- Our job descriptions are gestures, not strict criteria.
- Life at Herald
- Come join us and help us make Herald an (even more) amazing place to work!
- Actions we value
- Be able, and willing, to multi-task and learn new technologies quickly
- Improve Developer Experience & Internal Tools
- Help evolve our Google Cloud Platform-based architecture as new product features are launched.
Compensation
- 💰 Competitive compensation packages based on experience
Benefits
- Please reach out if you would benefit from any assistance throughout the application or have suggestions about how we can make our process more accessible and inclusive to all people.
Company info
- Herald is transforming how commercial insurance gets sold. We combine modern API infrastructure with industry-specific AI that can read emails, extract data, generate quotes, and guide brokers through submission workflows end-to-end. The result: faster placement, cleaner operations, and meaningful revenue growth. The market is huge, the need is obvious, and the product we're building doesn't exist yet. If you want to help shape the operating system for modern insurance, we'd love to work with you.
- We're a team of insurtech veterans with experience at At-Bay, Kin, and Insurify. We've raised our Series A funding from top-tier VCs ( Lightspeed, Brewer Lane, Afore, Underscore ) along with a panel of insurtech founders ( At-Bay, Marble ), insurance executives ( CRC ), and early employees of other successful API infrastructure companies ( Plaid, Alloy ).
- The role
- Herald is building Babbix, an AI-native platform that commercial insurance brokers use to create submissions and get quotes directly from their inbox. It orchestrates broker workflows end-to-end by combining classification pipelines, data extraction models, and a broker-facing web interface. Delivering high-quality product experiences and shipping new AI-driven capabilities are core to our success.
- Herald is transforming how commercial insurance gets sold.
- We combine modern API infrastructure with industry-specific AI that can read emails, extract data, generate quotes, and guide brokers through submission workflows end-to-end.
- The result: faster placement, cleaner operations, and meaningful revenue growth.
- The market is huge, the need is obvious, and the product we're building doesn't exist yet.
- If you want to help shape the operating system for modern insurance, we'd love to work with you.
- We're a team of insurtech veterans with experience at At-Bay, Kin, and Insurify.
- We've raised our Series A funding from top-tier VCs ( Lightspeed, Brewer Lane, Afore, Underscore ) along with a panel of insurtech founders ( At-Bay, Marble ), insurance executives ( CRC ), and early employees of other successful API infrastructure companies ( Plaid, Alloy ).
- communicating honestly, working hard, behaving with integrity.
- These are expectations.
- But we value these five actions above and beyond the level of "baseline expectation." We believe that if we excel at these, our business will thrive.
This listing is sourced directly from Herald's careers page and normalized into a canonical job model.