SNA Displays

Solutions Support Assistant

Knoxville, Tennessee · Staff+ · Full-time

Sponsorship not specifiedDetected 44 days ago

Outbound SalesLogisticsProcurementInventory ManagementCustomer SupportSystems EngineeringCommunicationTime ManagementOrganizational SkillsOSHA

About the role

The concept of "people first" is one of SNA Displays' most important core values.
And one of our primary goals is to provide various professional growth opportunities for our staff.

Responsibilities

At SNA Displays, we aim to maintain a culture that both recognizes our expertise and talent in our industry and fosters a fun and engaging atmosphere.
Join our team and help produce and support some of the most dynamic video experiences in the world.
The solutions support assistant is responsible for supporting daily operational functions, including packing, shipping, receiving, inventory management, staging, procurement, and logistics coordination.
The solutions support assistant will take pride in delivering clean, organized, and fully tested systems that meet performance standards and reflect a disciplined, quality-focused approach to integration.
Manage daily shipping and receiving of all inbound and outbound equipment.
Support inventory functions, including cycle counts, serialized equipment tracking, restocking, documentation, and procurement
Maintain organization and cleanliness of warehouse, staging, and operations areas.
Support non-technical rack build tasks, including labeling, cable prep, and component organization.

Requirements

Minimal travel required
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job.
This role requires the ability to interpret and follow technical diagrams, schematics, rack elevations, and signal flow documentation to ensure systems are built to specification and ready for deployment.
Ability to safely lift 50+ lbs with proper technique
The solutions support assistant will have hands-on experience assembling, wiring, and testing AV equipment racks and integrated systems with a high degree of accuracy and attention to detail.
Communication proficiency

Nice to have

High school diploma or equivalent required
associate degree preferred.
Prior experience in shipping/receiving, logistics, warehouse operations, or inventory management strongly preferred.
Experience handling AV equipment, electronics, or technical materials is a plus.
OSHA-10 or OSHA-30 certification preferred

Benefits

For information on SNA Displays, including more information on our team, employee benefits and our company culture, visit our website at www.snadisplays.com

Company info

SNA Displays is a leading LED video display manufacturer across several market sectors including sports and live-event venues, out-of-home (OOH), commercial real estate, retail environments, museums and commissioned digital art, workplaces, new construction, and many others. With a focus on quality, technological and construction expertise, and dependable service, we have worked alongside technology partners to design and build some of the largest and most recognizable LED video installations in the world. The concept of "people first" is one of SNA Displays' most important core values. It's true that we offer top-tier LED video display technology. But our strongest collective asset is the people who work at SNA Displays day in and day out, the ones whose expertise and hands-on client service make us who we are.
Life at SNA Displays
At SNA Displays, we aim to maintain a culture that both recognizes our expertise and talent in our industry and fosters a fun and engaging atmosphere. And one of our primary goals is to provide various professional growth opportunities for our staff. Join our team and help produce and support some of the most dynamic video experiences in the world. For information on SNA Displays, including more information on our team, employee benefits and our company culture, visit our website at www.snadisplays.com
Summary / Objective
This role ensures the timely and accurate movement of equipment, supports the service department with rapid equipment turnaround, and assists the systems engineer, allowing technical staff to focus on configuration, troubleshooting, and field deployment.
SNA Displays is a leading LED video display manufacturer across several market sectors including sports and live-event venues, out-of-home (OOH), commercial real estate, retail environments, museums and commissioned digital art, workplaces, new construction, and many others.
With a focus on quality, technological and construction expertise, and dependable service, we have worked alongside technology partners to design and build some of the largest and most recognizable LED video installations in the world.
It's true that we offer top-tier LED video display technology.
But our strongest collective asset is the people who work at SNA Displays day in and day out, the ones whose expertise and hands-on client service make us who we are.
Key Areas of Responsibility
Pack, prepare, and stage equipment, materials, and AV racks for deployment.
Receive, configure, and ship replacement units, loaners, and repaired equipment.
Assist with the physical handling of heavy equipment (racks, UPS units, displays, crates) using safe lifting practices.
Provide on-site operational support when technical staff are traveling or deployed in the field.
Coordinate with project teams to ensure the timely turnaround of materials and equipment for field crews.
Help reduce operational bottlenecks by improving workflow speed, accuracy, and documentation.
Equipment mounting, cable routing and termination, wire management, labeling, and point-to-point verification, loading and configuring software, firmware, and network settings across AV components.

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This listing is sourced directly from SNA Displays's careers page and normalized into a canonical job model.