Accorhotel
General Manager, Toro
Chicago, IL, United States
Sponsorship not specified$94k-$105kDetected 10 hours ago
ForecastingBudgetingInventory ManagementLeadershipCommunicationMentoring
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Cap-exempt (no lottery)0
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Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70
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About the role
- As the General Manager of Toro, you'll be the driving force behind our dining experience at Fairmont Chicago Millennium Park.
- Your leadership, passion, and commitment will ensure exceptional operating results, a thriving team, and consistently delighted guests.
- Foster a positive, inclusive, and respectful workplace culture while maintaining high colleague engagement.
Responsibilities
- Inspire, coach, and develop a high-performing team through hands-on leadership and accountability.
- Drive guest satisfaction by actively engaging with guests, resolving concerns, and creating memorable dining experiences.
- Manage labor productivity, scheduling, payroll, and staffing levels to achieve financial goals.
- Analyze financial performance including revenue, food cost, beverage cost, labor cost, and profitability; develop action plans to improve results.
- Collaborate with the Executive Chef and culinary leadership to deliver seamless food and beverage operations.
- Build strong relationships with hotel departments to ensure seamless guest experiences.
- Effectively manage employee performance through coaching, recognition, corrective action, and performance evaluations.
- Maintain a visible leadership presence on the restaurant floor during peak business periods.
- We support each other and we always stand together.
- Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences.
Requirements
- Successful candidates must be legally eligible to work in the United States.
- ServSafe Food Manager and BASSET Certification (or ability to obtain).
Nice to have
- Minimum 5 years of restaurant management experience, with luxury hotel or upscale dining experience preferred.
- Experience working in a union environment is preferred.
Skills
- Utilize POS systems, reservation platforms, and reporting tools to monitor business trends and operational performance.
- Demonstrate strong conflict resolution and decision-making skills in a fast-paced environment.
- Excellent communication, organizational, and interpersonal skills.
Compensation
- Subject to experience and qualifications, salary range $94,000 - $105,000 per year.
Benefits
- We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.
- Add any other benefits relevant to your property.
- Maintain strict compliance with health, safety, sanitation, and liquor regulations.
Company info
- Fairmont Hotels & Resorts
- Join a dynamic team and be part of a network of 90 spectacular, and 34 more in the pipeline, in 30 countries around the globe.
- Our are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.
- Fairmont Chicago, Millennium Park
- Since 1987, Fairmont Chicago, Millennium Park has been a beacon of luxury hospitality in the heart of the Windy City, consistently creating unforgettable experiences for our guests.
- Our hotel boasts 686 spacious guestrooms and suites, including 83 newly renovated Fairmont Gold accommodations, complete with an exclusive lounge.
- Beyond our guestrooms, we feature over 60,000 square feet of versatile meeting and event space.
- Here, our incredible events, banquets, culinary teams orchestrate everything from major conferences and corporate events to elegant galas and milestone celebrations.
- Our culinary outlets are equally impressive, highlighted by our signature restaurant, Toro by Chef Richard Sandoval, which offers vibrant Latin cuisine, complemented by our classic day-to-night Lobby Bar.
- Our Mission and Values:
- At Fairmont Chicago, Millennium Park, our mission is to create unparalleled luxury experiences, perfectly balancing the serenity of Chicago's iconic parks with the city's vibrant pulse.
- We believe in the power of connection-between people, place, and purpose.
- Our core values of authenticity, inclusivity, integrity, and respect guide us daily, fostering a welcoming environment where every team member and guest feels seen, valued, and inspired.
- We connect our guests to the true spirit of Chicago through genuine care, thoughtful hospitality, and refined comfort, providing an elevated escape.
Equal opportunity
- All your information will be kept confidential according to EEO guidelines.
Visa & Work Authorization
- Visa Requirements: Successful candidates must be legally eligible to work in the United States
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This listing is sourced directly from Accorhotel's careers page and normalized into a canonical job model.