University of Chicago

University of Chicago

Epic Professional Billing Analyst 2

Burr Ridge, IL, USA · Mid · Contract

Sponsorship not specified$70k-$100kDetected 1 day ago
StatisticsProcess ImprovementEpicClinical TrialsClinical ResearchPatient CareResearchCommunicationAdaptability

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odds of building a lasting career here

88Lottery-free
Cap-exempt (no lottery)100
Sponsors year-round90
Entry-level history60
PERM / green-card track50
Fits your clock70

Files H-1B any time — no cap, no lottery. The 2026 weighted-selection rule doesn't touch it, which makes this the strongest structural path for entry-level talent. Pay is often lower, but your odds of staying are dramatically higher.

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Files H-1B transfers

2 transfer filings in the last year, covering 2 workers. Median labor-condition decision: 8 days. An employer that already files transfers is one that can take over an existing H-1B.

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About the role

  • Supports the maintenance and daily operation of Epic Resolute Professional Billing and related revenue cycle applications.
  • Works closely with senior analysts and operational users to troubleshoot issues, perform build updates, test functionality, and help keep billing workflows running smoothly.
  • Contributes to key optimization efforts but does not independently own system design or large-scale projects.

Responsibilities

  • Assist with maintaining and updating components of Epic Resolute Professional Billing including credit card payment build front-desk payment support, and basic billing configuration under the direction of a senior analyst.
  • Support the creation and maintenance of insurance follow-up workqueues. Help monitor workqueue behavior, escalate issues, and identify simple improvements to workflow efficiency.
  • Participate in testing activities for new functionality and system upgrades. Document results and flag issues to senior analysts and IT teams.
  • Provide day-to-day support to operational users in areas such as charge review, claim edits, workqueue navigation, basic reporting, and registration or scheduling workflows that impact billing.
  • Assist with small scale project tasks including data collection, workflow documentation, user communication, and simple build tasks. Larger initiatives remain owned by senior analysts.
  • Support adherence to ITIL and change control processes by preparing documentation, submitting change requests, and ensuring updates follow proper review channels.
  • Maintain updated documentation for workflows, build elements, training materials, and configuration references.
  • Contribute to process improvement discussions by identifying recurring issues or opportunities, while senior analysts own final design decisions.
  • Perform related duties as needed to support overall revenue cycle system operations.

Requirements

  • include a college or university degree in related field.

Nice to have

  • Experience supporting Epic Resolute Professional Billing or Hospital Billing or similar revenue cycle applications strongly preferred.
  • Licenses and Certifications:
  • Epic Resolute Professional Billing Administration certification or accreditation.
  • Preferred Competencies
  • Understanding of professional billing, scheduling, registration, and claim workflows.
  • Ability to troubleshoot system issues and participate in testing and system updates.
  • Ability to work effectively with senior analysts, IT teams, and clinical staff.
  • Ability to identify when and how to escalate issues appropriately.

Compensation

  • $70,000.00 - $100,000.00 The included pay rate or range represents the University's good faith estimate of the possible compensation offer for this role at the time of posting.
  • The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information.

Benefits

  • Yes The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off.
  • Information about the benefit offerings can be found in the Benefits Guidebook.

Company info

  • Collectively called UCM, we are one of the nation's leading academic medical institutions and have been at the forefront of discovery, education, and clinical care since 1927.
  • It is an exciting time to be a part of the University of Chicago and the BSD.

Equal opportunity

  • Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.
  • Job seekers in need of a reasonable accommodation to complete the
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