Thumbtack
Instructional Design Specialist
Remote, United States · Mid
Stay score
odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Green-card follow-through: 80%
Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
Community outcomes
No reports yet — be the first to help the next applicant.
About the role
- As an Instructional Designer on the Field Enablement team, you are a master architect of learning experiences.
Responsibilities
- Develop assessments and evaluation plans to measure program effectiveness, analyzing outcomes across Kirkpatrick Levels 1-3 and contributing insights tied to business performance.
- Strong project management and stakeholder partnership skills, with the proven ability to independently own projects from needs analysis through evaluation without requiring manager design direction.
- Demonstrated ability to collaborate cross-functionally (e.g., Product, Engineering, Ops) and communicate design rationale clearly to diverse audiences.
- A learner-first mindset with a commitment to continuous improvement, experimentation, and high-quality design standards.
- Builder-level fluency preferred - active use in a design workflow, not just familiarity.
Requirements
- 4-6 years of experience in instructional design, curriculum development, or performance consulting, preferably in a high-growth tech or call center environment.
- Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.
- Full production capability not required.
Skills
- THUMBTACK HELPS MILLIONS OF PEOPLE CONFIDENTLY CARE FOR THEIR HOMES.
- Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements.
Benefits
- Actively use AI tools such as Claude/OpenAI to design, develop, and iterate on asynchronous learning content, applying builder-level fluency to improve speed, quality, and design fidelity.
- Create basic multimedia assets including screen recordings, short-form video, and AI-assisted voiceover content in support of learning programs.
- A strong portfolio demonstrating ownership of complex learning programs and a variety of instructional modalities.
- Solid expertise in instructional design models (e.g., ADDIE, SAM) and adult learning theory, with working knowledge of Action Mapping or performance consulting approaches.
- Demonstrated hands-on experience using AI tools (e.g., Claude/OpenAI) to build asynchronous learning content.
Visa & Work Authorization
- x, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or
This listing is sourced directly from Thumbtack's careers page and normalized into a canonical job model.