Moss New York LLC
Host / Hostess
New York, NY 10036
Sponsorship not specifiedDetected 120 days ago
CommunicationCollaborationPublic Speaking
About the role
- We are seeking a polished, personable, and service-oriented Host/Hostess to join the team at our private club restaurant at Moss New York.
- As the first point of contact for members and guests, this role is essential in setting the tone for an exceptional dining experience through a warm, professional, and immediate welcome.
- The Host/Hostess is responsible for managing guest seating with efficiency and grace, presenting menus with care, and ensuring a seamless flow of service in collaboration with the front-of-house team.
Responsibilities
- Manage guest seating efficiently, presenting menus and guiding guests to their tables while maintaining optimal flow of service
- Review and manage reservations, ensuring accuracy, adherence to reservation policies, and maximization of the reservation system (SevenRooms)
- Maintain and update guest profiles and history to support a personalized member experience
- Monitor dining room activity, tracking table status (clean, occupied, or available) to support seamless operations
- Maintain cleanliness and organization of the host stand, including menus and surrounding areas
- Collaborate effectively with management and front-of-house team members to ensure a cohesive and elevated guest experience
- Maintain a polished and professional appearance, adhering to grooming and hygiene standards at all times
- Together, Moss and Bedrock create a holistic environment where members can move, restore, and connect in a refined, community-focused setting.
Requirements
- Ability to thrive in a fast-paced environment while maintaining attention to detail and composure.
- Success in this role requires a proactive mindset, attention to detail, and the ability to thrive in a dynamic, fast-paced environment.
- Support "Grab and Go" orders and other service needs as required
- Flexible availability for AM and PM shifts, including weekends.
- Strong teamwork, professionalism, and a hospitality-first mindset with excellent communication skills.
- Genuine interest in seasonal, ingredient-driven cuisine with a willingness to expand culinary and beverage knowledge.
- Medical insurance
- Vision insurance
- Dental insurance
- Pre-Tax Commuter benefits
- Disability insurance
Nice to have
- Minimum of 2+ years serving experience in a high-volume, service-driven restaurant environment
- upscale or chef-driven concepts preferred.
- Working knowledge of classic cocktails, foundational wine varietals, and beer styles
- fine-dining or craft beverage experience a plus.
Compensation
- The hourly wage for this position is $20.00 per hour with tips.
- This is a non-exempt, hourly position. In accordance with the Fair Labor Standards Act (FLSA), you are eligible for overtime pay at one and a half times your regular rate for all hours worked over 40 in a single workweek.
Benefits
- Ensure compliance with all health, safety, hygiene, and licensing regulations.
Equal opportunity
- equal opportunity employer.
- equal opportunity workplace that seeks to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills.
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