Toshiba Global Commerce Solutions - External

Channel Marketing Operations Specialist

Durham, NC · Contract

Sponsorship not specifiedDetected 7 days ago

HTMLCSSCanvaSalesforceCRMForecastingProcurementResearchCommunicationCollaborationAdaptability

About the role

Toshiba Global Commerce Solutions is seeking a Channel Operations Specialist.
Channel Communications Contribute to social media discussions to submit Channel-focused content to Marketing for integration.

Manage and evaluate Gold & Diamond partners, ISVs, solution partners, and authorized warranty service providers.
Provide operational support: maintain Oracle Channel Management records, coordinate marketing access, ship plaques, and support partner showcase activities.
Engage with Marketing & Communications team to submit information for support within the Marketing team's Agile process for timely planning and delivery of content. Drafts for brand review may also be submitted.
Manage external memberships (RSPA, RTN, etc.) to enhance brand awareness and lead generation.
Support related events, webinars, and marketing initiatives.
Engage with Marketing & Communications team to submit information for support within the Marketing team's Agile process for timely planning and delivery of content.
Partner Portal Content & Experience
Maintain and improve the partner portal and related tools.
Ability to provide copy and basic design elements.
Lead MDF planning, forecasting, and expense reporting.

Proficiency in platforms such as Salesforce CRM, Oracle, Pardot, Canva, and Asana or Salesforce Marketing Cloud is essential for campaign execution and automation.
Experience with CRM systems like Salesforce

2+ years of relevant experience with a college or university degree (or equivalent experience).
Excellent communication and presentation skills-clear, concise, and audience-focused.
Strong financial fluency, with the ability to assess the business impact of decisions.
Proven analytical and reporting skills, with an emphasis on execution and insight-driven recommendations.

CRM systems: Experience with CRM systems like Salesforce
Basic coding skills: Knowledge of HTML and CSS can be helpful for customizing marketing automation workflows and integrating systems.
Experience in the retail technology industry (vendor or client side).
Strong in person and digital communication skills via email, social media and online within meetings.
Comfortable shifting priorities in a fast-paced, dynamic environment.
Proactive in identifying challenges and finding practical solutions.
Skilled at fostering trust and collaboration across diverse stakeholders.
Alliance Program Management
Basic coding
Knowledge of HTML and CSS can be helpful for customizing marketing automation workflows and integrating systems.
Cross-Functional Collaboration - working effectively with sales, procurement, and product teams to align strategies and ensure execution.
Channel Communications

Manage annual survey process: partner lists, questionnaire updates, results analysis, and prioritization of follow-up actions.

Support and update partnership channel offerings, incentives, and alliance programs (MDF, BP incentives, benefits, etc.).

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands.
Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco?
These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.
The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy.
Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following: **
Group health coverage (medical, dental, & vision)
Employee Assistance Programs
Company provided life insurance
Generous paid holiday schedule, paid vacation & sick/personal days
Employee discounts

Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation

This listing is sourced directly from Toshiba Global Commerce Solutions - External's careers page and normalized into a canonical job model.