Wabash Valley Power Alliance

Broadband Technician (LaGrange County REMC)

LaGrange, IN, United States

Sponsorship not specified$25k-$35kDetected 29 days ago

ExcelCustomer SupportLoad TestingGISCommunicationProblem SolvingMicrosoft OfficeFiber Optics

About the role

Broadband Technician Are you someone who takes pride in doing the job right and providing great customer service?
LaGrange County REMC is looking for dependable, motivated individuals who are willing to learn and take initiative.
We value people with a strong work ethic, positive attitude, and commitment to serve.

Computer skills are required, including Excel, Outlook, Word, GIS, and inventory systems.
5+ years of telecommunications industry experience, which demonstrates a proficient knowledge of fiber outside plant construction and maintenance practices.
Experience and/or certification with Calix network equipment and software.
Basic knowledge of emerging and advanced communications technologies

Troubleshoots by attempting to identify and remedy sources of internet or customer-perceived problems.
Properly uses, stores, and maintains Digital Multi-Meter (DMM).
Build and terminate custom length ethernet cables.
Operate, read, and interpret the results of fiber optic testing instruments such as a power meter and scope.
Maintaining, operating, and constructing outside fiber plant.
Analyze and troubleshoot technical network problems or issues.
Determine total line quality to customer's facilities.
Customer Relations Skills Needed:
Physical and Job Duty Requirements:
Works outside or inside customer's home or business to complete installations and repairs.
Regularly climbs ladders while performing installations and repairs.
Prepares for daily work assignments by requisitioning equipment and supplies from the warehouse, and stocking their vehicle as needed.

Salary range for this position is $25 to $35 per hour depending on qualifications and experience.

Comprehensive medical, dental, and vision coverage
Health Savings Account (HSA) with company contributions
Immediate eligibility for paid time off-no waiting period
Employer-paid life insurance, short-term disability, and long-term disability coverage
Fully funded pension plan-a rare and valuable retirement benefit
On-site fitness center to support your wellness goals

LaGrange County REMC distributes electricity to more than 7,000 members across 600 miles of power lines and delivers high-speed internet through more than 500 miles of fiber to nearly 5,000 customers.
For over 90 years, we've powered our local communities and taken pride in keeping them connected.
As a cooperative, we're committed to exceptional service, dependable energy, and forward-thinking innovation.
We're seeking team members who share our values of determination, teamwork, excellence, and innovation-and who want to help strengthen the essential services our communities rely on every day.
As a Broadband Technician, you will be serving as the front-line representative and are vital to helping us deliver on our promise of best-in-class customer service.
Our technicians care about providing technical expertise and customer support; developing meaningful connections with customers that create long-term relationships.
will vary and include completing installs, site reviews, repair and service calls at customer locations, constructing, maintaining and operating the fiber optic system and network equipment.

This listing is sourced directly from Wabash Valley Power Alliance's careers page and normalized into a canonical job model.