Tern

AI & Data Engineer

United States

Sponsorship not specifiedDetected 47 days ago

RubyRailsPostgreSQLBigQueryGCPRESTMachine LearningdbtData EngineeringLLMs

About the role

You'll set the standard on evals, pipeline reliability, and advisor reporting on a small team where the scope is real and the ownership is yours.
If you've been waiting for AI problems worth owning, this is that job.
Nearly 98% of travel agencies are small businesses.

Build and ship the systems behind Tern's AI features: the data infrastructure, services, and agentic tooling they run on. The output of this role is working software in production, not decks or recommendations.
Build the evaluation systems that answer whether an AI feature is good enough to ship and good enough to keep- eval harnesses, datasets, and production monitoring that run as software, not one-off analyses.
Where no quality bar exists yet, build the thing that sets it.
Own data quality as a first-class concern across ingestion, modeling, and reporting. Catch problems before they reach a model, a dashboard, or a user. Fix them end to end.
Build and maintain the ETL systems that move and shape data from our application and third-party sources. Keep them reliable as volume grows.
Work alongside product squads to build the reporting that gives advisors and agency owners real visibility into how their business is performing.
Make the people around you faster and better. Share context early and write clearly so others can build on your work.
Build and ship the systems behind Tern's AI features: the data infrastructure, services, and agentic tooling they run on.
Through every peak and valley, we lead with curiosity, laughter, kindness, and resolve.
We believe that compounding habits lead to sustainable productivity, consistency, and mutual trust.

Experience with Ruby on Rails or working directly from an application database rather than just downstream data
Hands-on experience with LLM evaluation and observability tooling
Experience with MCP-based tooling or agentic data workflows

Competitive salary, equity, and benefits package
Whether you're deepening your craft, learning from a teammate, or embracing a new challenge, growth is core to our identity.

At every level of the organization, we obsess about understanding those we serve and the industry we operate in.
Be part of a mission-driven team transforming the travel planning space

This listing is sourced directly from Tern's careers page and normalized into a canonical job model.