Cogent Talent Solutions

Cogent Talent Solutions

Operations Manager - HVAC

Saginaw, MI

Sponsorship not specified$75k-$85kDetected 7 days ago
LeadershipCommunicationTime Management

About the role

  • monitor Service Calls through HouseCall Pro
  • Complete annual review of technician performance

Responsibilities

  • Schedule and manage installation jobs from start to finish in HouseCall Pro with at least a one week lead time.
  • Work with Lead Installers to help advise them on installation jobs & ensuring jobs are going according to plan and expectations
  • Perform job site walk-throughs and inspections to ensure quality and safety

Requirements

  • 5-10+ years of hands-on HVAC install experience
  • Previous leadership/supervisory experience in the trades
  • Strong knowledge of mechanical code, ductwork, and various system types (furnaces, A/C, boilers, mini splits, etc.)
  • Ability to work with computer systems and HouseCall Pro
  • Ability to handle fast-paced schedules and prioritize field needs
  • Ensure fleet trucks are properly stocked at all times, all required materials for jobs are available in warehouse or has been ordered to start job, and job timelines and job details are reviewed with lead technician.

Skills

  • Ensure that employees have proper tools for the job and that they are properly maintained.
  • Daily inspection of trucks to ensure proper organization of tools and materials
  • Generate reports and measures of departmental operations as well as records on all inventory, tools and vehicles.
  • Excellent communication and time management skills

Compensation

  • Lead and coach HVAC install technicians, apprentices, and service technicians. Complete annual review of technician performance

Company info

  • Communicate clearly with customers, office staff, and suppliers.
  • Manage all callbacks with customers and office staff to ensure problem resolution is completed within 1-2 business days.

This listing is sourced directly from Cogent Talent Solutions's careers page and normalized into a canonical job model.