Directive Consulting
Account Director, Client Strategy (Remote US)
Remote - United States · Director
Work authorization required$140k-$160kDetected 25 days ago
SpringSEOContent MarketingForecastingLeadershipCommunicationAdaptability
About the role
- ABOUT DIRECTIVE Directive Consulting is the leading B2B marketing agency for brands that are serious about the metrics that matter most.
- With over a decade of expertise and 420+ B2B brands under our belt, we've earned our reputation on real outcomes.
- We run through 3 divisions: Performance, Communications, and Commerce, all wired to share intelligence and answer to revenue.
Responsibilities
- Own Strategic Client Relationships: Serve as the senior, day-to-day strategic lead for enterprise and high-growth clients, owning executive communication and long-term partnership value.
- Drive Retention & Expansion: Develop and execute renewal, upsell, and cross-sell strategies tied directly to NRR performance.
- Architect Cross-Channel Strategy: Design integrated growth plans across Paid Media, SEO/Content, CRO, Creative, and RevOps, ensuring cohesive execution and reporting.
- Lead QBRs & Executive Storytelling: Translate performance data into clear business narratives that connect marketing execution to revenue impact.
- Cross-Functional Leadership: Partner with channel leads, PMs, and operations to align priorities, manage risk, and maintain delivery excellence.
- We primarily collaborate with our colleagues through virtual meetings (Zoom), and Slack.
Requirements
- 7-12 years of experience in agency or client services roles, with significant exposure to B2B SaaS or technology clients.
- Proven experience owning renewals, upsell, and cross-sell motions across a $2M+ portfolio.
- Strong fluency across Paid Media, SEO/Content, CRO, Creative, and RevOps, with the ability to connect execution to business outcomes.
- Experience partnering with VP-, CMO-, and CRO-level client stakeholders.
- In this role, you will be required to operate a laptop computer (PC or Mac available), computer software platforms, and other office productivity tools as necessary.
Compensation
- This salary range is an estimate, and the actual salary may vary based on Directive's compensation practices, job related skills, and depth of experience.
- 🌴 Annual Company-wide Retreat
Benefits
- The annual base salary range for this position based in the United States is $140,000- $160,000 USD with bonus eligibility.
- 🙏 Medical, dental, vision plans, disability, and life insurance coverage for you and your family that fit your lifestyle
- Benefits to Support the Whole Person:
- 🧠 Mental - Access to certified therapists through Spring Health, membership to Headspace
- 🛫 Time Off - Unlimited PTO (2-week minimum), Paid Company Holidays, Your Birthday Off, End of Year Recharge (Closed December 24 - January 1), Paid Parental Leave
- 🌟 Bonus - Annual bonus based on tenure, which scales in total amount over time
- This role has the opportunity to operate 100% virtually from your home office.
- Own portfolio economics including forecasting, margin health, scope control, and renewal negotiations.
- As a remote-first company, you'll have the ability to work from your home office.
Visa & Work Authorization
- For global locations, you must have established and current work authorization and permanently reside in that country.
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This listing is sourced directly from Directive Consulting's careers page and normalized into a canonical job model.