Directive Consulting

Directive Consulting

Account Director, Client Strategy (Remote US)

Remote - United States · Director

Work authorization required$140k-$160kDetected 25 days ago
SpringSEOContent MarketingForecastingLeadershipCommunicationAdaptability

About the role

  • ABOUT DIRECTIVE Directive Consulting is the leading B2B marketing agency for brands that are serious about the metrics that matter most.
  • With over a decade of expertise and 420+ B2B brands under our belt, we've earned our reputation on real outcomes.
  • We run through 3 divisions: Performance, Communications, and Commerce, all wired to share intelligence and answer to revenue.

Responsibilities

  • Own Strategic Client Relationships: Serve as the senior, day-to-day strategic lead for enterprise and high-growth clients, owning executive communication and long-term partnership value.
  • Drive Retention & Expansion: Develop and execute renewal, upsell, and cross-sell strategies tied directly to NRR performance.
  • Architect Cross-Channel Strategy: Design integrated growth plans across Paid Media, SEO/Content, CRO, Creative, and RevOps, ensuring cohesive execution and reporting.
  • Lead QBRs & Executive Storytelling: Translate performance data into clear business narratives that connect marketing execution to revenue impact.
  • Cross-Functional Leadership: Partner with channel leads, PMs, and operations to align priorities, manage risk, and maintain delivery excellence.
  • We primarily collaborate with our colleagues through virtual meetings (Zoom), and Slack.

Requirements

  • 7-12 years of experience in agency or client services roles, with significant exposure to B2B SaaS or technology clients.
  • Proven experience owning renewals, upsell, and cross-sell motions across a $2M+ portfolio.
  • Strong fluency across Paid Media, SEO/Content, CRO, Creative, and RevOps, with the ability to connect execution to business outcomes.
  • Experience partnering with VP-, CMO-, and CRO-level client stakeholders.
  • In this role, you will be required to operate a laptop computer (PC or Mac available), computer software platforms, and other office productivity tools as necessary.

Compensation

  • This salary range is an estimate, and the actual salary may vary based on Directive's compensation practices, job related skills, and depth of experience.
  • 🌴 Annual Company-wide Retreat

Benefits

  • The annual base salary range for this position based in the United States is $140,000- $160,000 USD with bonus eligibility.
  • 🙏 Medical, dental, vision plans, disability, and life insurance coverage for you and your family that fit your lifestyle
  • Benefits to Support the Whole Person:
  • 🧠 Mental - Access to certified therapists through Spring Health, membership to Headspace
  • 🛫 Time Off - Unlimited PTO (2-week minimum), Paid Company Holidays, Your Birthday Off, End of Year Recharge (Closed December 24 - January 1), Paid Parental Leave
  • 🌟 Bonus - Annual bonus based on tenure, which scales in total amount over time
  • This role has the opportunity to operate 100% virtually from your home office.
  • Own portfolio economics including forecasting, margin health, scope control, and renewal negotiations.
  • As a remote-first company, you'll have the ability to work from your home office.

Visa & Work Authorization

  • For global locations, you must have established and current work authorization and permanently reside in that country.

This listing is sourced directly from Directive Consulting's careers page and normalized into a canonical job model.