Liberty Software
IT/Desktop Support Technician
Southlake, TX
No sponsorshipDetected 2 days ago
CybersecurityNetwork SecurityComplianceTCP/IPFirewallHIPAACommunication
About the role
- Be the trusted tech partner behind pharmacy success!
- At Liberty Software, we proudly partner with client pharmacies across the country, helping them support their patients with powerful, user-friendly software. We're excited to grow our team by hiring an IT/Desktop Support Technician to configure, troubleshoot, and support servers, LANs, WANs, and VPNs, as well as general installation and maintenance of
Responsibilities
- Anticipate communication and networking problems and implement preventive measures
- Plan and implement network security in compliance with URAC, HIPAA, and PCI requirements, including building firewalls, applying cryptography to applications, managing host security, file permissions, backup and disaster recovery plans, etc., as needed
- Be the trusted tech partner behind pharmacy success!
- We're excited to grow our team by hiring an IT/Desktop Support Technician to configure, troubleshoot, and support servers, LANs, WANs, and VPNs, as well as general installation and maintenance of workstations, printers, etc.
Requirements
- Excellent understanding of computer networking and proven knowledge of TCP/IP
- Proficiency in WANs (Wide Area Networks) and expert-level knowledge in LANs (local area networks)
- Must have exceptional communication skills, both in-person and over the phone, with experience using Microsoft Windows and associated programs
- Bachelor's Degree in Computer Engineering or related field, and at least two (2) years of experience in an IT support role, or equivalent combination of education and experience
Nice to have
- Desktop support or similar experience required, strong background in workstation management and hardware and OS installations and upgrades preferred
Benefits
- 100% employer-paid medical and life insurance for employees, with optional dental and vision coverage at no cost
- Family coverage available with Liberty contributing 50% of the premium
- Employer contributions to Health Savings Accounts (HSA )
- Generous paid time off and paid holidays
- Tuition reimbursement and continuing education support
- Adoption expense reimbursement
- Dependent Care Flexible Spending Account (FSA) for tax savings on childcare
- Confidential counseling resources for mental health, financial planning, and more, via Optum EAP
Company info
- Field questions from external customers through various channels, determining possible solutions and guiding customers through resolutions
- At Liberty Software, we proudly partner with client pharmacies across the country, helping them support their patients with powerful, user-friendly software.
Visa & Work Authorization
- Liberty Software does not offer employment sponsorship opportunities for this role (e.g., H-1B, OPT, or other work visa status)
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This listing is sourced directly from Liberty Software's careers page and normalized into a canonical job model.