Lapel (lapel.com)

Lapel (lapel.com)

Backend Engineer, Primitives

San Francisco

Sponsorship not specifiedDetected 55 days ago
TypeScriptReactTailwind CSSViteNode.jsPostgreSQLTemporal

About the role

  • At the core of Lapel are well thought-out and abstracted primitives.
  • Great primitives make Lapel feel powerful, coherent, and obvious.

Responsibilities

  • Build the state, history, permissioning, and event models that make every Lapel primitive reliable and extensible
  • Have 5+ years of backend or software engineering experience, with a track record of designing systems others build on top of
  • Companies spend over $1T a year on customer-facing teams and $150B on the tools meant to support them, yet every team still pieces context together across a dozen disconnected systems.
  • Sales, success, support, and ops all serve the same customer relationship, but each one buys a different tool to do it.

Benefits

  • Competitive salary + meaningful early-stage equity
  • medical, dental, vision, 401(k), and commuter benefits
  • lunch and dinner provided daily, in-office snacks, and health & wellness benefits
  • Generous time off: many company holidays and coordinated team-wide breaks throughout the year to focus and recharge
  • Full benefits: medical, dental, vision, 401(k), and commuter benefits
  • Office perks: lunch and dinner provided daily, in-office snacks, and health & wellness benefits

Company info

  • many company holidays and coordinated team-wide breaks throughout the year to focus and recharge
  • A trillion-dollar problem hiding in plain sight. Companies spend over $1T a year on customer-facing teams and $150B on the tools meant to support them, yet every team still pieces context together across a dozen disconnected systems. We're rebuilding this from the foundation, and AI makes now the only moment it's possible.
  • The most interesting place to apply AI is where the work actually happens. Customer operations is one of the largest, most under-built surfaces in software. Every company runs on it, every team feels the pain, and the tools haven't been seriously reimagined in fifteen years. We think the next generation of category-defining B2B companies will be built here.
  • One platform, every customer-facing team. Sales, success, support, and ops all serve the same customer relationship, but each one buys a different tool to do it. Owning the foundation means the surface area grows with the company, from a single team to the entire revenue org to the whole business.
  • better service at internet scale.
  • Lapel works in person in San Francisco, five days a week, at our office on Market Street.
  • We hire people who'd be restless anywhere else.
  • We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.
  • Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
  • Design an extensibility model that gives customers power without turning Lapel into an unstructured blank canvas
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