GTM Enablement Consultant 4, Tech Adoption & Optimization

New York, NY, United States · Contract

Sponsorship not specified$115k-$186kDetected 21 days ago

Strategic CommunicationsSalesforceCRMSalesCustomer SuccessLeadershipCommunicationMentoring

About the role

This role can be based in our New York, Chicago, Omaha, Sunnyvale, or San Francisco offices.
This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what's best for you and when it is important for your team to be together.

Act as the lead enablement and adoption expert for assigned GTM technologies, beginning with Gainsight and potentially expanding to other priority platforms as the portfolio evolves.
Develop and execute scalable technology adoption strategies that are aligned to business priorities, GTM workflows, role expectations, field readiness needs, and measurable outcomes.
Partner cross-functionally across Enablement, Sales Operations, Productivity Engineering, Product Marketing, Business Operations, Analytics, Legal, and vendor/customer success teams to align on adoption goals, launch plans, governance, reporting, and ongoing optimization.
Use adoption data, stakeholder feedback, and business context to identify risks, evaluate progress, optimize programs, and communicate impact, insights, and recommendations to senior stakeholders.
Contribute to the continued maturity of the Tech Adoption & Optimization team's internal customer success model by building repeatable adoption frameworks, scalable operating mechanisms, governance practices, and measurement approaches.
Shape and manage executive-facing engagement for assigned GTM technologies, including adoption reviews, product QBRs, steering committee discussions, leadership readouts, ROI storytelling, and decision-making forums that create visibility into adoption progress, business value, risks, and support needed.
Documents in alternate formats or read aloud to you

5+ years of experience in GTM enablement, revenue enablement, sales enablement, customer success enablement, technology adoption, change management, sales operations, business operations, consulting, or a related field.
3+ years of experience leading cross-functional programs involving multiple stakeholder groups, business priorities, and operational dependencies.
Experience using data, stakeholder feedback, and business context to assess program performance, identify adoption barriers, and recommend improvements.

Strong understanding of B2B sales, customer success, and GTM workflows, with the ability to translate technology capabilities into practical field behaviors and business value.
Demonstrated ability to bring structure to ambiguous or evolving work, including clarifying ownership, establishing governance, creating operating rhythms, and driving decisions across cross-functional teams.
Experience preparing or supporting executive-facing business reviews, steering committees, QBRs, adoption readouts, or ROI narratives for technology, enablement, transformation, or GTM programs.
Experience leading change for global or distributed audiences, including audience segmentation, stakeholder readiness, communications planning, manager reinforcement, and sustainment.
Experience with tools such as Gainsight, Gong, Sales Navigator, Hyperbound, Seismic, Glean, Salesloft, Salesforce, or similar GTM or customer success platforms preferred.
Suggested Skills
Strategic Enablement Planning & Delivery
Technology Adoption & Optimization

Join us to transform the way the world works.
The specific tool portfolio may evolve over time based on business priorities, pilot outcomes, and investment decisions.

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