Mavenir
Director, Support Engineering
Richardson, TX · Director
Sponsorship not specifiedDetected 30 days ago
LinuxElectrical Engineering5G/LTEVoIPLeadershipCommunication
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About the role
- Role Summary Accountable for all operational aspects of deploying, integrating, and supporting solutions in the Access and Packet Core sub-domains for mobile carrier client(s).
- Update the customer about roadmaps, new releases, incidents, and operational performance.
- This position qualifies for the employee referral program.
Responsibilities
- Telecom operations specifically with software deployment, and support
- Software development life cycle components include requirements, specifications, design, and testing.
- To Apply: Send resumes to https://mavenir.wd1.myworkdayjobs.com/Mavenir_Careers/job/Richardson-TX/Director--Support-Engineering_R0016481.
Requirements
- Five (5) years of experience in the following (experience may be gained concurrently):
- Three (3) years of experience in the following (experience may be gained concurrently):
- If you are a US applicant in need of special assistance or an accommodation while seeking employment, please e-mail careers@mavenir.com or call: +1-469-916-4393.
Nice to have
- Mobile Telecommunication architectures and protocols (SS7, 3G, IMS, VoIP, LTE, Vol TE, VoWiFi, RTP, SDP, or Diameter).
- People management and technical leadership, or equivalent experience leading multinational teams.
- Deploying, supporting, and designing Unix/Linux based telecom products and solutions in datacenters.
- Implementing and validating secure, real-time network access with session border controllers.
- Evaluating technical and product requirements and translating these into a fully operational solution deployment.
- Incident management including the coordination of cross disciplinary teams towards a timely service restoration, customer communication, and root-cause analysis.
- Requires a Bachelor's degree (or foreign equivalent} in Computer Science, Computer Engineering, Electrical Engineering or a directly related field plus five (5) years of experience in telecommunications operations.
- Experience must include:
Equal opportunity
- Mavenir is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities.
- We will make a determination on your request for reasonable accommodation on a case-by-case basis.
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This listing is sourced directly from Mavenir's careers page and normalized into a canonical job model.