Hrt

Customer Service Ops Liaison

Norfolk, VA

Sponsorship not specified$20k-$25kDetected 30 days ago

Customer SupportCommunicationProblem SolvingMicrosoft Office

About the role

Hampton Roads Transit is looking for dynamic, customer service oriented, and energetic people to become part of a committed team providing excellent and effective public transportation to the Hampton Roads region. We offer unmatched benefits and competitive wages in a stimulating and rewarding environment.
(Duties listed are not intended to be all inclusive nor to limit duties that might reasonably be assigned.)

Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees, and the public from injury or harm.

Must be able to read, write
must successfully demonstrate knowledge of office and telephone protocol and ability to read and interpret schedules, media releases, etc.
Must have excellent computer skills.

Must be detailed oriented, good organizational and follow- up skills.
Patience and flexibility to work with challenges and change.
Knowledgeable of Microsoft suite.
Ability to multi-task, good decision-making skills, work under time constraints.
Knowledge of CAS system, ACS and knowledge of HRT routes/time points.
Ability to work weekends, nights, holidays if needed.
Proficiency in using computer systems and the listed software applications associated with performance of assigned work is essential.
Basic problem-solving skills associated with software applications used is expected.
Software usage relevant to job duties will be evaluated.

This listing is sourced directly from Hrt's careers page and normalized into a canonical job model.