Furtherai
Agent Engagement Manager
San Francisco · Full-time
Sponsorship not specifiedDetected 156 days ago
Project Management
About the role
- We are seeking our first Agent Engagement Manager at FurtherAI.
- This is a high-impact role based full-time, in-person in San Francisco.
- You'll work closely with founders, engineers, and our go-to-market team to turn customer feedback into product improvements and establish scalable delivery processes from the ground up.
Responsibilities
- Own end-to-end customer implementations: kickoff, discovery, solution design, configuration, testing, go-live, and hypercare
- Lead kickoff calls and workshops with customer stakeholders across business and technical teams
- Develop project plans, manage timelines, and keep implementations on track against customer milestones
- Partner with engineering to scope integrations and troubleshoot technical issues
- Build and codify delivery best practices-playbooks, templates, and documentation that reduce onboarding time for future hires
Requirements
- 3+ years of experience leading customer implementations, enterprise deployments, or technical projects
- Experience with change management and driving user adoption at scale
Compensation
- Competitive Compensation & meaningful stock options
Benefits
- Fully covered, best-in-class health, dental, and vision benefits
- Competitive Compensation & meaningful stock options
- Commuter benefits
Company info
- Drive adoption by building training programs, identifying champions, and helping customers change how they work
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This listing is sourced directly from Furtherai's careers page and normalized into a canonical job model.