Furtherai

Furtherai

Agent Engagement Manager

San Francisco · Full-time

Sponsorship not specifiedDetected 156 days ago
Project Management

About the role

  • We are seeking our first Agent Engagement Manager at FurtherAI.
  • This is a high-impact role based full-time, in-person in San Francisco.
  • You'll work closely with founders, engineers, and our go-to-market team to turn customer feedback into product improvements and establish scalable delivery processes from the ground up.

Responsibilities

  • Own end-to-end customer implementations: kickoff, discovery, solution design, configuration, testing, go-live, and hypercare
  • Lead kickoff calls and workshops with customer stakeholders across business and technical teams
  • Develop project plans, manage timelines, and keep implementations on track against customer milestones
  • Partner with engineering to scope integrations and troubleshoot technical issues
  • Build and codify delivery best practices-playbooks, templates, and documentation that reduce onboarding time for future hires

Requirements

  • 3+ years of experience leading customer implementations, enterprise deployments, or technical projects
  • Experience with change management and driving user adoption at scale

Compensation

  • Competitive Compensation & meaningful stock options

Benefits

  • Fully covered, best-in-class health, dental, and vision benefits
  • Competitive Compensation & meaningful stock options
  • Commuter benefits

Company info

  • Drive adoption by building training programs, identifying champions, and helping customers change how they work

This listing is sourced directly from Furtherai's careers page and normalized into a canonical job model.