Methode Electronics

Methode Electronics

Collection Specialist

Southfield, MI, USA

No sponsorshipDetected 75 days ago
Outbound SalesAccountingExcelERPCustomer SupportAR/VRResearchLeadershipCommunicationMicrosoft OfficeAccounts Payable

About the role

  • Methode Electronics is not able to provide visa sponsorship-now or in the future-for this role.
  • Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
  • The employee must occasionally lift and/or move up to 15 pounds.

Responsibilities

  • Own and manage collections activities for an assigned portfolio of customer accounts, driving timely payment through professional outbound outreach
  • Build and maintain positive customer relationships while confidently negotiating payment commitments and resolving delinquency
  • Identify root causes of past-due accounts, analyze trends, and partner with AR leadership to recommend solutions
  • Collaborate closely with Sales, Customer Service, IT, and Finance to resolve billing issues that impact collections
  • Support cash application activities (~25% of the role), ensuring timely and accurate application of payments
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

  • Collection experience required - 5-8 years B2B, automotive experience
  • Microsoft Office proficiency. strong skills - Excel (i.e., VLOOKUP and Pivot Tables), Word, and Outlook
  • 1-2 years of cash application experience
  • Candidates must be legally authorized to work in the United States without the need for employer sponsorship.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • While performing the duties of this Job, the employee is regularly required to reach with hands and arms and talk or hear.
  • The employee is frequently required to stand
  • While performing the duties of this position, the employee will be regularly required to use written and oral communication skills
  • Navigate customer portals to retrieve required documentation and upload invoices as needed
  • The employee is frequently required to stand; walk; sit and use hands to finger, handle, or feel.
  • Strong customer focus with emphasis on building relationships remotely (MS Teams) and via telephone
  • Relevant experience working through customer A/P portals to post/ upload invoices, research status, retrieve debit/ charge documents, and resolve disputes

Nice to have

  • A plus to understand credit fundamentals, credit worthiness, and basic accounting
  • AS400/ CMS ERP experience a plus

Skills

  • Observe and interpret situations; learn and apply new information or skills.

Compensation

  • Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

Benefits

  • Methode offers US employees Medical, Dental, Vision, Hearing, Life & Disability insurance, a wellness program, and time off benefits.
  • Voluntary benefit plans include Accident, Hospital Indemnity and Pet Insurance.
  • Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus.

Company info

  • The Collections Specialist is responsible for collections of outstanding accounts receivable dollars for a portfolio of customers and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency.
  • Your focus will be building internal and external relationships both remotely and in-person to ensure invoices are paid as agreed and disputes resolved expeditiously.
  • Methode provides an Employee Assistance Program, and participation in the Company's 401(k) plan which includes a company contribution.

Equal opportunity

  • Methode Electronics is an equal opportunity employer.
  • equal opportunity employer.

Visa & Work Authorization

  • Methode Electronics is not able to provide visa sponsorship-now or in the future-for this role.
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This listing is sourced directly from Methode Electronics's careers page and normalized into a canonical job model.