Uniphore

Uniphore

Staff AI Scientist

USA - CA - Palo Alto · Staff+ · Full-time

Sponsorship not specifiedDetected 7 days ago
Machine LearningLLMsAgentic AIStatisticsA/B TestingResearchLeadershipCommunication

About the role

  • Uniphore is one of the largest B2B AI-native companies-decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.
  • Uniphore is building the world's best-in-class Business AI platform to enable business users to leverage the advances of artificial intelligence to solve problems in their specific business processes. Uniphore provides a composable, sovereign, and secure solution to business users, and drives AI adoption in organizations with innovative solutions to building, serving, and optimizing these AI solutions.

Responsibilities

  • AI System Design & Implementation
  • Design and implement AI systems capable of handling complex workflows, including multi-step reasoning, planning, and decision making.
  • Lead systematic experimentation across prompts, agents, model variants, and tool configurations.
  • Define and implement evaluation strategies for agentic systems, including task success, robustness, failure recovery, and hallucination analysis.
  • Develop lightweight benchmarks, simulations, and offline/online evaluation loops to guide rapid iteration and decision making.
  • Own bounded, endtoend AI workflows from problem framing through deployment where this accelerates impact.
  • Partner with engineering teams on integration, monitoring, and lifecycle management.
  • Mentor junior scientists on experimentation methodology, evaluation design, and practical GenAI system development.
  • Those who embrace excellence and consistently deliver top-tier work.
  • Owners at heart, ready to take responsibility and drive results.

Nice to have

  • Demonstrated track record of excellence (e.g., publications at top-tier peer-reviewed conferences or journals) or significant product impact with highly technical solutions, and desire to grow
  • Experience at fast-growing companies or startups, or working in an agile environment

Skills

  • Experience in translating business impact into quantitative metrics and designing experiments and statistical analysis of results
  • Strong communication skills, verbal and written

Compensation

  • In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous pa

Benefits

  • We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
  • Finetune and adapt small and medium-sized foundation models using techniques such as PEFT, SFT, distillation, and reinforcement learning.

Company info

  • Palo Alto, CA
  • Those who want to join our mission to democratize AI to more business users.
  • Uniphore infuses AI into every part of the enterprise that impacts the customer.

Equal opportunity

  • USA - CA - Palo Alto
  • Uniphore is an equal opportunity employer committed to diversity in the workplace.
  • For more information on how Uniphore uses AI to unify-and humanize-every enterprise experience, please visit www.uniphore.com.
  • equal opportunity employer committed to diversity in the workplace.

This listing is sourced directly from Uniphore's careers page and normalized into a canonical job model.